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Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Updates before you head home for the weekend?

Thanks for the responses Wrekk and Gaile. Now if you’ll excuse me I have some one time events to run and some major legendary farming to do. <3

(edited by Lelak.7953)

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Thanks for the response Gaile. I understand that support is over run with these review. And I thank you for the small progress made. My issue has been under review since yesterday and I haven’t heard anything back from support yet.

121113-000159 Under review

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Missing the beta of the new PvP map. I don’t want to miss the one time event this weekend. Could we get one of the very busy support staff to drop by and help us out? Thanks in advance.

Incident: 121113-000159

(Day 3)

Your Guild Wars 2 account has been terminated due to botting, extended unattended play, using macros, or similar behavior.

I was banned while gaming with friends in guild at the Tequatl event along with fellow guildie connad.4967 (who had his account restored yesterday). I use an Apple KB and mouse on my PC. So, I have no programmable buttons for macros.

I run my usual farming of orichalcum, ancient wood, omnomberries and lotus every day in between doing Shatterer, Jormag and Tequatl while helping my friends level and get gear via farming crafting or purchasing. Toss in karma farming for Temple/God karma armor and an exp dungeon for styles of armor. My credit card is also on file with the Trading Post. No bot-like behavior.

Being a single father of two I am frequently stepping away from my keyboard to help with homework, make meals, be a chauffeur and, generally, be dad. I also step away for the occasional smoke break outside. So, I do get disconnected from the game quite frequently. No bot like activity.

Working from home I am afforded, thankfully, the opportunity to play as much as I’d like. So, I am logged on more than the average player. But this is my entertainment so I don’t have to go out to a bar or club and waste money better spent on making my children happy. Again, this doesn’t violate the RoC nor the UA.

Please, restore my account so I can get back to playing with my old friends and, hopefully, invite new friends to play this weekend.

Thanks for your time Gaile,
Frank

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Incident: 121113-000159

(Day 3)

Your Guild Wars 2 account has been terminated due to botting, extended unattended play, using macros, or similar behavior.

I was banned while gaming with friends in guild at the Tequatl event along with fellow guildie connad.4967 (who had his account restored yesterday). I use an Apple KB and mouse on my PC. So, I have no programmable buttons for macros.

I run my usual farming of orichalcum, ancient wood, omnomberries and lotus every day in between doing Shatterer, Jormag and Tequatl while helping my friends level and get gear via farming crafting or purchasing. Toss in karma farming for Temple/God karma armor and an exp dungeon for styles of armor. My credit card is also on file with the Trading Post. No bot-like behavior.

Being a single father of two I am frequently stepping away from my keyboard to help with homework, make meals, be a chauffeur and, generally, be dad. I also step away for the occasional smoke break outside. So, I do get disconnected from the game quite frequently. No bot like activity.

Working from home I am afforded, thankfully, the opportunity to play as much as I’d like. So, I am logged on more than the average player. But this is my entertainment so I don’t have to go out to a bar or club and waste money better spent on making my children happy. Again, this doesn’t violate the RoC nor the UA.

Please, restore my account so I can get back to playing with my old friends and, hopefully, invite new friends to play this weekend.

Thanks for your time Gaile,
Frank

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Incident: 121113-000159

(Day 3)

Your Guild Wars 2 account has been terminated due to botting, extended unattended play, using macros, or similar behavior.

I was banned while gaming with friends in guild at the Tequatl event along with fellow guildie connad.4967 (who had his account restored yesterday). I use an Apple KB and mouse on my PC. So, I have no programmable buttons for macros.

I run my usual farming of orichalcum, ancient wood, omnomberries and lotus every day in between doing Shatterer, Jormag and Tequatl while helping my friends level and get gear via farming crafting or purchasing. Toss in karma farming for Temple/God karma armor and an exp dungeon for styles of armor. My credit card is also on file with the Trading Post. No bot-like behavior.

Being a single father of two I am frequently stepping away from my keyboard to help with homework, make meals, be a chauffeur and, generally, be dad. I also step away for the occasional smoke break outside. So, I do get disconnected from the game quite frequently. No bot like activity.

Working from home I am afforded, thankfully, the opportunity to play as much as I’d like. So, I am logged on more than the average player. But this is my entertainment so I don’t have to go out to a bar or club and waste money better spent on making my children happy. Again, this doesn’t violate the RoC nor the UA.

Please, restore my account so I can get back to playing with my old friends and, hopefully, invite new friends to play this weekend.

Thanks for your time Gaile,
Frank

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Gaile or support mods,

Been banned for botting Incident: 121113-000159 and my guildies have been telling me via vent that my account has come online! Now I am getting VERY worried. Please respond to my ticket and unban me. Thank you!

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Gaile or support mods,

Been banned for botting Incident: 121113-000159 and my guildies have been telling me via vent that my account has come online! Now I am getting VERY worried. Please respond to my ticket and unban me. Thank you!

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Hi Gaile,

What about those of us whom have been banned for botting? My guildie who was banned at the same time I was during the same event was already reinstated while I am on my third day? Would it be possible to increase the people helping to resolve the inappropriate bot ban issue?

Thanks for the help,
Frank
Incident: 121113-000159

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

I tried to log on today and my account was banned. The only thing I can think of is I go afk a lot to deal with my daughters. My character doesn’t do anything, it just sits there till I can come back and play. Why would I get blocked? I’m not botting, macroing or anything else that would compromise the game. I simply like to mix my gaming in with daily life. Play a bit, go afk to make dinner, play a bit and say hi to friends, then go afk to make the wife happy.

Bloodied,

I do the same thing (nice to see another stay at home dad/single father). This is what the automated log out is designed for. Now, I can only assume, but I seriously doubt you would be banned for that unless you had a way of staying logged in even when you were afk. I know I’m using common sense here when there, seemingly, appears to be none, but I choose to remain hopeful.

Frank

*Apologies for chatter. Shutting up now until I get a response.

(edited by Lelak.7953)

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Lelak.7953
Interestingly enough myself and another guildie connad.4967 were also banned for botting whilst fighting Tequatl. This seems to be a rampant issue. I suppose that’s what I get for being a good guildie and helping the lowbies level with a buddie. Unlike other bots, apparently, being clothed in full exotic and doing nothing repetitive is the new botting. Can we actually get a log check on this? We don’t respond to chat unless we need a PUG (that is what vent is for… better communication). A simple check for herd mentality on “reported players” would alleviate most of this nonsense. Are we all turning in the same direction at the same time whilst fighting the same mob? Or is Quinn mining while I am warming up chili for my son while waiting 2 minutes for Tequatl to spawn?

That wouldn’t even be a good check. What would be a better check would be to monitor if someone is repeating the same loop in a map over and over and over or just standing in one spot hitting the same sequences of attacks even if nothing is near by.

11/12/2012 06:53 PM [Incident: 121113-000159]

I agree that both measures fall short of being inadequate. I am merely stating there needs to be SOME check where there is obviously none. This is an issue of auto ban or someone being VERY lazy.

After reading this entire forum block I’m not even upset anymore. This is comedy gold. We are all on vent STILL laughing our kitten off at this. The game is fantastic! Just be sure to be as wordy and erratic as possible so you can keep playing!

We have been spoiled with release after release of fresh content, superior game play and innovation and eye candy for days. You can even buyvanity things with in game currency via the currency exchange! No real money needed! The only real problem lies in the fact that they devoted ALL of their budget to devs and not enough to support. I’d be willing to lend my interns. They LOVE playing game while on the job.

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Lelak.7953

Lelak.7953

Lelak.7953
Interestingly enough myself and another guildie connad.4967 were also banned for botting whilst fighting Tequatl. This seems to be a rampant issue. I suppose that’s what I get for being a good guildie and helping the lowbies level with a buddie. Unlike other bots, apparently, being clothed in full exotic and doing nothing repetitive is the new botting. Can we actually get a log check on this? We don’t respond to chat unless we need a PUG (that is what vent is for… better communication). A simple check for herd mentality on “reported players” would alleviate most of this nonsense. Are we all turning in the same direction at the same time whilst fighting the same mob? Or is Quinn mining while I am warming up chili for my son while waiting 2 minutes for Tequatl to spawn?