Showing Posts For Lelo Marin.6583:

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Lelo Marin.6583

Lelo Marin.6583

I created this account when I first played GW + 1 or 2 of the expansions. Hardly ever played since I couldn’t really get a real feel with the game. I still don’t play much so when i got this email I was quite surprised. I used AVG (registered bought version 2013)

Any suggestion what I can do or should I just keep an eye out for another verification email?
I bought GW2 via this site.

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Lelo Marin.6583

Lelo Marin.6583

I just got this email from you

[i]A log-in attempt from the following location is currently awaiting your authorization.

Address: 180.1.95.239
City: Tokyo
Region: 40
Country: JP

This location is approximated based on information provided by your Internet Service Provider. If in doubt, deny the request and try again.

If you are certain this log-in attempt was not made by you, then someone else knows your log-in credentials and you should change your password immediately via Account Management.

For security purposes, we alert you each time your account is accessed from an unrecognized location. To authenticate this log-in attempt, please click the link below:
[/i]
I changed password ofcourse.
Are there any known keyloggers for this game. My AV never found anything. Ifthere are keyloggers for this game then nomatter how many times I change my PW it will still be send to them.

Also, is it possble to allow only login from a certain IP and nowhere else? It’s not like im moving to another country.