Guild Wars 2

er this does not fix e issue, i still cant get back to my own server!
Anet pls do a hotfix!

ohh ty so much!!

Hi, although i can login into guild wars 2 however the network error pops up while im in the character login page. How is that possible after i jus relog after my Cof runs?

The ban on gold sending that most ppl reported has definitely become an issue. I believed quite a number of players that were innocent got an unwanted amount of banned time.

Would Anet appreciate its players and make a genuine compensation to us? It is definitely become a bad experience whether its before or after being unbanned. The after effect is FEAR in trading gold on mail which limits one of the basic function of mmo gameplay.

Best MMO of the year 2012, please do not make us regret voting you.

Yeah, my gf did got her account back finally. So after the reviewing, the result was “banned in error” for 6 days!

Although Anet apologised to us, I still feel this can be done better. At least a form of compensation to be given to show that you’re sincerely apologetic. Comeon, everyone witnessed the incident how hard we innocent ppl trying to post our explanation everyday in this forum.

I know there are real cheater and some were innocent. They were part of the implications but Anet needs to fill part of that responsibilities too. As for a non gold buyer like me i hate gold sellers and actively report those who sells gold. And yet i become a victim of suspect like them. Being wronged for 6 days! I believe they are many out there like me. Anet has the choice of ‘carefully’ screening candidates of suspected gold sellers/buyers.

It somehow infused to us players that sending gold may result in getting banned again. Although you had clarified on this matter. But its kinda of ‘once bitten twice shy’ thing. Who can guarantee that history would not repeat itself?

Now the alternative for us is to transfer gold/items by guild vault. If this actions gets bans as well, seriously i have nothing to say anymore. By that time, i’ll be thinking. Anet please do whatever you like.. Helpless Lamb on the chopping board.

Gaile Gray.6028:

Loli Ruri.8307:

Anet bans people for mailing gold to players. Why? Because gold sellers do that too. Just don’t do it.

This is not true. Players mail gold to other players all the time without negative consequence.

The details in this case must have been extraordinary, and the team will look into the matter and resolve it in the best way possible,

Many players were banned as a result of sending gold or returning borrowed money. Can Anet give us an assuarance that no more ban for sending monetary items in future.

I believe every mmo needs a venue for trade. TP alone won’t be enough. We have friends, family, guild leaders whom we wanted to share our wealth and fortune. It is really annoying when some many of us were banned without a fair trial this coming Christmas have need to submit multiple tickets & post for something we did not do.

Every morning checking on this support thread for updates can be a hassle. From what i read recently, players that got hacked are getting more and more too. This really terrified players alot.

For Anet to be listed as the Top Mmo in 2012, this is something that should not be compromised. Please step in and do something before more and more people lost faith in this wonderful game!

Ref: 121220-000489

Its Christmas already and still no news or update. This is the 6th day already. I swear we are not involved in any buy/sell gold transaction. Merely just passing some gold to buy items off the tp.

It is unfair for the innocent to wait so long. Anxious to get into the game like everyone else. I really don’t understand why players with same incident can get unbanned within a day while some of us been waiting for 5-6 days and still there’s no notification.

Do we have a queue system that is in place? We really need some priority over here.

Ref: 121220-000489

@simplesimon.2084
If its your girlfriens’a account, won’t you treat ut as your own. We played each others account too so we can experience different class. It is sad that now that she’s innocently banned I don’t have the mood to play as well until it is resolved. If you were me, what would u do. Someone’s gotta take care of things and not let it go unsettled.

Well if this string of issue continues without any resolvement. I forsee more similar incidents will come. Be it Guild Leaders, WvW Commanders, Friends, Family, Couple and Money Lenders.
Now that if i got my account back i wonder if we can send even materials to each other. It will become a ‘Risk’ to help one another.
For all i know, i will do anything to prevent history from repeating itself.

Hi, kindly advise on the status of my appeal. The banned is comin to 6 days soon. I wish to get back the game asap. Kindly check thru as i believe i’m 100% innocent and did not sell/buy any gold. This is really spoiling our Christmas mood!

Ref: 121220-000489

Hi Gray,

after looking thru the forum, i noticed alot of players are banned for suspection of buy/selling gold. Please kindly advise us what went wrong or at least show me any trace of evidence that we commited the offence.

It is rather unfair for us to wait for more then 5 days without any reply or update of status whereby we had already did what was instructed. Sent multiple tickets, posted in the 3days thread, nothing has been done yet.

I understand its the holiday period now and Anet staff maybe shorthanded. However, i did saw some player got unbanned within hours because his whole guild had vouch for him. Do we have to do the same thing to get the same end result?

I appreciate at least a reply whereby someone is lookin thru the matter not just an autoresponse mail which is long due 5 days ago. Xmas is coming and this thing is defintely bothering us. Please try and understand in our shoes.

Ref: 121220-000489

Ref: 121220-000489
Hi Gray,

Appreciate that finally someone from Anet had seen my post. This is the 5th day of ban witout any news.

I would like to tell you that my account was banned b4 for the same reason of suspecting of buying gold which i did not. Previously, i wrote to Anet and got it resolved within a day. How is it possible that this time took 5 days and still no official reply was given to my gf’s account? I am 100% sure that our accounts are clean. Most of our gold earned are from farming dungeons and we have over 400-500hrs of gameplay.

I take it that what you said is true, then the more unfair it is to my gf’s account which no buying/selling of gold had taken place.

You must know this series of bans to other ppl had triggered rumours that sending XX amount of gold will be banned. Even all my guildmates tells me that. Unless the innocent players’ account get fixed fast, this rumour will spread like wild fire.

Please understand that we are really desperate here to get our account back. The more days that our genuine problems become unanswered the more faith we lose in Anet. How could we spend more RL money in this game if we foresee more “unforseen circumstances Bans” to come. I guessed others might have felt the same way too..

Ref: 121220-000489

Hi,

My girlfriend account had been banned for 4-5 days for suspect of selling/buying gold.

I’ll like to clarify that this is not e case. She merely sent me her gold to me to help her with transaction of items in the TP as she’s not familiar with the game. We earned our every single cent through hardwork and dedication. She had never send anyone gold beside my account.

I understand that a lot of ppl are facing e same issue as me and im sure neither any one of us would repeat the same mistake if we were to be given a second chance.
Any way, in the first place, who would have thought it was illegal to send XX amount of gold when the mail feature does not forbid us?

My gf and I have invested over few hundred of hours and 100 over dollars in this game. I urged you to check through her account again I’m 100% sure that we did not sell or buy any gold.

We sent multiple tickets and even posted in the 3days thread however no reply was given. Its really making us desperate so Ive no choice but to write here. Hope you guys can look into the matter and gives us a reply soon.

Ref: 121220-000489

Hi, my account has been blocked for about three days and no official reply was given yet. I would like to clarify the whole issue again.

I have 2 account which Ive sent gold to and fro inorder to make legendary gift. However, my first account was banned and the reply was I was sending gold. I appeal to Anet was my account was been unbanned the next day.

After learning that trading a large amount of gold will result in suspection of selling gold, I immediately seize all gold trading intention. However, my other account was banned a week after which I believed its was due to past cases of trading gold to my first account.

I would like to clarify that I have not done anything illegally or buy/sell any form of gold to a 3rd party but solely transfering assests to myself.
Kindly investigate my account again.

I would gladly provide any forms of verification/assistance needed as long as I can get my account right up. Any forms of reply or assistance is greatly appreciated.

Kindly refer to the case id below. Thank you.

Ref: 121220-000489