Showing Posts For Lockhart.1652:
My friend is completely unable to log in, and has been since linking accounts. A direct quote:
“So I linked my GW account to my GW2 account. I then updated to my new email address. Now when I try logging in with the old email, new email, or my Krono.9874 handle, it says it doesn’t exist. If I try to re-register, it says my serial code is already used. I can’t even log into Guild Wars 1.”
He’s submitted support emails, but…
“Both messages I received were automated responses that had nothing to do with my situation.”
120902-014763 is his ticket number.
Krono.9874 is his handle.
My friend is completely unable to log in, and has been since linking accounts. A direct quote:
“So I linked my GW account to my GW2 account. I then updated to my new email address. Now when I try logging in with the old email, new email, or my Krono.9874 handle, it says it doesn’t exist. If I try to re-register, it says my serial code is already used. I can’t even log into Guild Wars 1.”
He’s submitted support emails, but…
“Both messages I received were automated responses that had nothing to do with my situation.”
I can give his ticket reference number if required. Is there any way of fixing this?