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Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Locustcloud.2091

Locustcloud.2091

I submitted a ticket for this on day 1 during the early access.

Here’s the response:

Hey there.

We are aware of the issue with Collector?s Edition/Digital Deluxe Edition items going missing after deleting a character that had them. It has happened to many of us, too. -_- A fix is coming as soon as possible, so please stay tuned to the Guild Wars 2 forums () once the forums re-open for updates!

Best regards,

Chris
Guild Wars Support Team

You have no idea how much this pleases me. I also made the accident of deleting my first toon to create a new one. An behold, my things were gone. I ordered the Limited Collectors Edition. I really hope the people with this problem will get the items returned to them. So is there any progress on this fix? I made the same mistake as Snoblitz and bought the 2k gem upgrade, yep did nothing.

(edited by Locustcloud.2091)