Showing Posts For Loki.8149:

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Loki.8149

Loki.8149

Hi Gaile I would like to update you with some information regarding ticket # 718318 , I went into gem store selected paypal then the 50.00 dollar package, went through all the windows in game and then it brought up in my browser the paypal website, I logged in and then it came to the payment review page with one button at the bottom saying “Pay Now”. I then clicked the button 2 to 3 seconds went by and then a page popped up and said this “Unfortunately there was an error with the payment provider. Please try again later. If this error still persists please contact customer care.” Now to be fair you people have made serious progress as far as paypal goes because before I could not even get half this close, I hope my info is able to get all this fully rectified.

PS I went back after and tried a 2nd time and still got the exact same outcome, also the credit card option still does not work for me it will either say “forbidden” or “failed”.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Loki.8149

Loki.8149

Hi Gaille my ticket # 718318 I would really appreciate if you could look into this for me, I created the ticket on July 1st, the last time I received a response from someone was from Dorothy and that was on 7/3/2014. Anyways I would like if you could check up on this for me. Also I have sent some replies through emailing of course, and have not received any word back, and there is some extra info in the replies sent from july 3rd through july 6th or 7th I think.

Thanks!