Showing Posts For LoneWolf.9758:

Login to game problems

in Account & Technical Support

Posted by: LoneWolf.9758

LoneWolf.9758

Hello, I’m having problems with log in into the game, I can log in to my account on the website but i cant log in to my account on the game, i am using my e-mail address for this account but it still isn’t working. i know my password is correct otherwise i wouldn’t be able to use this account.

This information might help, I just got the game today and just made the account today, i have made sure the the account is fully setup too

Your best bet is to contact CS and explain the issue. I’m sure they would be happy to help. Top of Page – Support – Submit a Request.

Welcome to Tyria, and good luck! =)

it wont let me do that, i fill out all the information and then it wont let me click submit

OMG nothing is working, i just spent £30.43 on a game that i cant even play… realy

Hmm…I have read some problems with that particular page/form. Hopefully, someone posts about it in Forum/Website Bugs, soon.

You can always contact CS by sending an email to support@arenanet.com

Again, good luck.

thnx

Login to game problems

in Account & Technical Support

Posted by: LoneWolf.9758

LoneWolf.9758

Hello, I’m having problems with log in into the game, I can log in to my account on the website but i cant log in to my account on the game, i am using my e-mail address for this account but it still isn’t working. i know my password is correct otherwise i wouldn’t be able to use this account.

This information might help, I just got the game today and just made the account today, i have made sure the the account is fully setup too

Your best bet is to contact CS and explain the issue. I’m sure they would be happy to help. Top of Page – Support – Submit a Request.

Welcome to Tyria, and good luck! =)

it wont let me do that, i fill out all the information and then it wont let me click submit

OMG nothing is working, i just spent £30.43 on a game that i cant even play… realy

(edited by LoneWolf.9758)

Login to game problems

in Account & Technical Support

Posted by: LoneWolf.9758

LoneWolf.9758

Hello, I’m having problems with log in into the game, I can log in to my account on the website but i cant log in to my account on the game, i am using my e-mail address for this account but it still isn’t working. i know my password is correct otherwise i wouldn’t be able to use this account.

This information might help, I just got the game today and just made the account today, i have made sure the the account is fully setup too