Showing Posts For Lonewolfgamer.5743:
Thanks for the fast responce. How can I check what program it is? because searching on those terms isn’t giving any results?
Edit: Found it, but it won’t uninstall
(edited by Lonewolfgamer.5743)
Hi people,
How are you today?
It seems like I am the next of many who encounters this problem..
As all the people who make this thread, I suffer from not being able to install our beloved game, guild wars 2.
It gives me the same error/bugsplat every time when installing.. pre-installing actually because it is downloading the files.. Anyway, in the spoiler beneath is the complete error the game gives me.
—> Crash <—
Exception: c0000005
Memory at address ffffffff`ffffffff could not be read
App: Gw2-64.exe
Pid: 14820
Cmdline:
BaseAddr: 000000013FFB0000
ProgramId: 101
Build: 63288
Module: LavasoftTcpService64.dll
When: 2016-06-22T12:43:15Z 2016-06-22T14:43:15+02:00
Uptime: 0 days 0:05:14
Flags: 0
—> System <—
Name: PRIVE-PC
IpAddr: 192.168.1.134
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)
—> System Memory <—
Physical: 3883MB/ 6055MB 64%
Paged: 9115MB/12109MB 75%
Virtual: 8388288MB/8388607MB 99%
Load: 35%
CommitTotal: 2994MB
CommitLimit: 12109MB
CommitPeak: 7028MB
SystemCache: 3015MB
HandleCount: 35205
ProcessCount: 109
ThreadCount: 1774
—> Process Memory <—
Private: 133MB
WorkingSet: 140MB
PeakWorkingSet: 168MB
PageFaults: 13847378
—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 85.56 6279
Programmer Data 48.17 1073
Collections 43.33 313
Uncategorized 31.29 5137
Dictionary 23.07 34
Set 20.22 127
Collide Havok 6.11 69
Collide 6.11 69
I/O 4.42 519
Archive 2.19 105
File Service 1.27 13
Asset Service 0.96 395
Networking 0.17 29
UI 0.11 105
Web Browser 0.11 91
Event 0.07 2
Game 0.04 53
Engine 0.02 12
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
BTree 0.00 6
CharClient 0.00 5
File Core 0.00 3
—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 31.29 5137
Dictionary 23.07 34
Set 20.22 127
Collide Havok 6.11 69
Archive 2.19 105
File Service 1.27 13
Asset Service 0.96 395
Networking 0.17 24
Web Browser 0.11 91
Event 0.07 2
Collections 0.04 146
Game 0.02 43
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
Engine 0.01 6
BTree 0.00 6
CharClient 0.00 5
File Core 0.00 3
Services 0.00 8
Text 0.00 1
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
—> Thread 0×4024 <—
—> Trace <—
Pc Rt : Args
00000001`80007713 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8000599b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80005f9c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006c7c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006b11 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8001acce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
000007fe`fef97e4c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
000007fe`fef97d9e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4029a3d4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4029a310 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403e7a4e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403e7e55 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c7816 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c58ca 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c27b5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c38f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c11be 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c1348 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403c2bd9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40410dcd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402922b9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`404190bf 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40419266 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`770a59bd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`771da2e1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
—> Thread registers <—
rax=0000e841b9f83dc8 rbx=3130312f6d617267 rcx=000000000b83f198
rdx=00000000048fdca0 rsi=000000000b83f198 rdi=00000000048fdca0
rip=0000000180007713 rsp=00000000048fdb60 rbp=000000000b6e91c0
r8=000000000000005e r9=0000000180000000 r10=000000000afaad90
r11=5be80cfb000c0008 r12=00000000048fe001 r13=0000000000000800
r14=00000000048fdca0 r15=000000000b83f170
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
rcx-32 000000000B83F178 00000000`04f512f0 00000000`04f513df 00000000`04f5142c 00000000`00000101
rcx 0 000000000B83F198 00000000`0b6e91c0 00000000`00000000 00000000`0b6e9230 00000000`00000000
rcx32 000000000B83F1B8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rdx-32 00000000048FDC80 00000000`04f51389 00000000`0b83f170 35313a33`343a3400 ffffffff`fffffffe
rdx 0 00000000048FDCA0 00000000`0ad72d60 0030312f`6d617267 00000000`00000006 00000000`00000046
rdx32 00000000048FDCC0 00000000`0afaad50 00656363`613d6569 00000000`0000005f 00000000`00000069
r9 0 0000000180000000 00000003`00905a4d 0000ffff`00000004 00000000`000000b8 00000000`00000040
r932 0000000180000020 00000000`00000000 00000000`00000000 00000000`00000000 00000100`00000000
—> Code <—
00000001`800076f3 5fc3cccc cccccccc cccccccc cc405355 _…………SU
00000001`80007703 41564883 ec20488b 294c8bf2 488b5d08 AVH.. H.)L..H.].
00000001`80007713 807b1900 0f858600 00004889 74244048 .{........H.t$H
00000001`80007723 8b721048 897c2448 4c897c24 504c8b7a .r.H.|$HL.|$PL.z
00000001`80007733 18488d4b 204983ff 10720549 8b16eb03 .H.K I…r.I….
00000001`80007743 498bd648 83791810 488b7910 7203488b I..H.y..H.y.r.H.
—> Stack <—
00000000`048fdb60 00000000`00000800 00000000`048fe001 00000000`0b83f170 00000000`0afaad50 …………….p…….P…….
00000000`048fdb80 00000000`00000031 00000000`048fdc09 00000000`04f51389 00000001`8000599b 1……………………Y……
00000000`048fdba0 00000000`048fdcc0 00000000`770b1a0a 00000000`00000069 00000000`00000800 ………..w….i……………
00000000`048fdbc0 00000000`0000006a 00000000`00000046 00000000`00000013 ffffffff`fffffffe j…….F…………………..
00000000`048fdbe0 00000000`048fdc60 00000001`80007e02 00000000`048fdc60 00000000`00000013 `……..~……`……………
00000000`048fdc00 00000000`048fdcc0 00000001`800017ac 00000000`00000001 00000000`000000ee …………………………..
00000000`048fdc20 00000000`00000898 00000001`800065d9 ffffffff`fffffffe 00000001`800064d9 ………e……………d……
00000000`048fdc40 0000e841`b9f83dc8 00000000`00000036 00000000`00000031 00000000`0000005f .=..A…6…….1…….…….
00000000`048fdc60 00000000`048fdcd9 00000001`80005f9c 00000000`048fdcc0 00000000`00000047 …………………..G…….
00000000`048fdc80 00000000`04f51389 00000000`0b83f170 35313a33`343a3400 ffffffff`fffffffe ……..p……..4:43:15……..
00000000`048fdca0 00000000`0ad72d60 0030312f`6d617267 00000000`00000006 00000000`00000046 `-……gram/10………F…….
00000000`048fdcc0 00000000`0afaad50 00656363`613d6569 00000000`0000005f 00000000`00000069 P…….ie=acce.…….i…….
00000000`048fdce0 00000000`0afaacd0 00656363`613d6569 00000000`0000005f 00000000`00000069 ……..ie=acce.…….i…….
00000000`048fdd00 0000e841`b9f83a18 00000001`800084db 00000000`00000001 00000000`000000ee .:..A………………………
00000000`048fdd20 00000000`00000898 00000000`048fe0e0 00000000`ffffffff 00000001`80006c7c ……………………|l……
00000000`048fdd40 00000000`0a75d3cd 00000000`0a75d3ce 00000000`0b83f170 00000000`00000000 ..u…….u…..p……………
00000000`048fdd60 00000000`00000000 00000000`048fe0d0 00000000`00000000 00000000`0000000f …………………………..
00000000`048fdd80 0000e841`b9f83b28 00000001`80007813 ffffffff`ffffffff 00000000`00000001 (;..A....×......................
00000000`048fdda0 00000000`0b83f170 00000001`80006b11 ffffffff`fffffffe 00000000`ffffffff p……..k………………….
00000000`048fddc0 00000000`00000000 00000000`048fe0e8 00000000`00000001 00000000`0ad75350 ……………………PS……
00000000`048fdde0 00000000`00000000 00000000`00000001 0000e841`b9f83bd8 00000000`00000000 ……………..;..A………..
00000000`048fde00 00000000`048fe0d4 00000000`048fe0d0 00000000`07491340 00000001`8001acce ……………..I.............
00000000`048fde20 00000000`0b83f170 00000000`00000001 00000000`00000001 00000000`ffffffff p...............................
00000000`048fde40 00000000`002f0970 00000000`00000000 00000000`00000000 00000000`00176150 p./.....................Pa......
00000000`048fde60 00000000`048fe0d0 00000000`00000800 00000000`00000001 00000000`048fe0d4 ................................
00000000`048fde80 00000000`00000000 00000000`00176150 00000000`00000000 ffffffff`fffffffe ........Pa......................
00000000`048fdea0 00000000`002d02f8 00000000`771fdb18 00000000`00000004 00000000`00000070 ..-........w............p.......
00000000`048fdec0 6f78e028`0012000d 00000001`403d1921 00000000`00000000 00000000`771d4862 ....(.xo!.=…………bH.w….
00000000`048fdee0 00000001`00000006 000004ed`00020006 00000000`048fe260 00000001`403f1df3 …………….`………?....
00000000`048fdf00 00000000`048fe2f0 00000001`403d1921 00000000`0a75d2b0 00000001`411f45e0 ........!.=……u……E.A….
00000000`048fdf20 00000000`000007f0 00000001`403d1921 00000000`0a4e3850 00000000`002d7f50 ……..!.=@….P8N…..P.-…..
00000000`048fdf40 00000000`048fe2f0 00000000`002d8188 00000000`002f11b0 00000001`411f4b60 ……….-……./…..`K.A….
First of I read a couple of dozen threads about this and tried the things that were in it. Sorry to inform you, but none of the solutions helped for me. I am trying this way now hoping the community can help me out. I have send a ticket to arenanet, but they are dealing with more problems then just mine so it can be a long wait..
List of things I tried:
- 32-bit/64-bit
- Running in administrator mode
- Running in safe mode
- Making a repair copy of the .exe file
- Tried to change the server it was downloading from
- Changing the setup name
Big chance there are things missing cause I have been trying for a couple of hours now and I am kinda fed up with.
Many thanks in advance.
Greetz!