I purchased the GW2 Soundtrack with the Collectors Edition discount code I got so I could get the signed version of the OST. I was excited to think that I could have it in a physical form. Digital form is ok, but nothing beats having it in your hand.
However, this was back in June this year. I’ve still not received it. I’ve emailed there helpdesk every month and only received one reply, saying I’d receive an update within 48 hours.
Perhaps they are busy, but that response was back in August, this is November and still I’ve heard nothing. I’ve tried to be polite, but its pretty annoying.
All I’m going to say is this, don’t order from directsong. It has been a complete waste of time and money for me so far.
I’m going to take Gaile’s advice and try Gloria, although it is a few months old that post its still my best shot as PayPal will not assist me as it has been “too long” since I ordered it.