LAG. DISCONNECTS. peak time BT ISP throttle?
in Account & Technical Support
Posted by: Longshot.8653
in Account & Technical Support
Posted by: Longshot.8653
I know it seems a lot of people are having various lag problems and such like with GW2 but just want to say the problem this topic was created for is specific.
If you think the game is unplayable due to traffic management by your ISP then please run a glasnost test to check for certain whether your account is traffic management assigned. http://broadband.mpi-sws.org/transparency/bttest.php (choose the bit torrent option)
If the test confirms you are being traffic managed then check with your ISP policy to see what times of day the traffic management is enforced.
BT customers on infinity option 2 who took contracts before feb 2013 will be traffic managed and will almost certainly be experiencing this issue between 16:00 PM and 00:00 am (i think) and pretty much all weekend afternoon and evening.
Read this if you are on BT and unsure if you are traffic managed on your contract
http://bt.custhelp.com/app/answers/detail/a_id/47278/~/traffic-managementIm sure all the other ISP`s will have something similar.
Based on this then I shouldn’t be being throttled due to being on Unlimited Infinity 2.
Does explain the excessive lag though. There has to be some issues somewhere down the line.
in Account & Technical Support
Posted by: Longshot.8653
I’ve submitted a ticket to ANet just to make them aware of this thread and the BT one. Im sure they probably know but it wont do any harm to nag them into action.
in Account & Technical Support
Posted by: Longshot.8653
Weirdly all of a sudden I have managed to get in. Anyone else had a sudden improvement?
Edit: may have spoken too soon
(edited by Longshot.8653)
in Account & Technical Support
Posted by: Longshot.8653
Im sure tech support probably read this forum however has anyone reported this directly to tech support or even sent them a link to this thread.
in Account & Technical Support
Posted by: Longshot.8653
Kind of glad im not alone with this.
I cant even load my character at the moment which is stupidly frustrating!
Funnily enough, BT Infinity opt 2…
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