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Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

If you have the AMD switching graphics API installed correctly, when you right click on your desktop you should see ‘AMD Catalyst Control Center’ and ‘AMD Switching Graphics’ under that (or whatever its called ATM)
You need to choose the open below CCC, on that sub menu.

Form there you can tell the system what GPU to use for what application, or if you are running a generic driver setup (or modded) you simply get to choose High performance GPU or Power Saving GPU.

High Performance is the AMD GPU
Power Saving is the Intel HD GPU.

I had already done this.

I have good news, however: I can now reach 32-34 on medium specs. Though this is a great improvement, it’s still disappointing and kinda disturbing that that’s all I can reach. I suppose I shouldn’t be greedy, but is this really all i’m destined to get?

Biggest issue is your i7-4510U. its a Ultra Low power CPU (14w TDP) and only 2 Cores with HT(So a total of 4 Threads, 2 of them being shared with your 2 Physical CPUs)

The Base clock of 2.0ghz with a Boost up to 3.1ghz. The Turbo depends on your Power settings, and Thermal temps. The CPU will down clock between 1.9~Ghz and 2.6ghz as the Temps rise.

http://ark.intel.com/products/81015/Intel-Core-i7-4510U-Processor-4M-Cache-up-to-3_10-GHz

I feel that 40FPS~ on medium Settings (High textures, Environment, and Object settings) is more then fair for THAT cpu.

Edit Just noticed that the CPU only delivers 12 PCI-E Lanes, which only 8 are Configurable to the GPU (since you have an HD4400, your 275M can only link at 4x ??). And the PCI-E bridge isnt even 3.0, its 2.0. So this could also be HUGE part of your performance issue too.

Edit Confirmed that your 275M is only linked at x4 PCI-E v2 (Effectively x16 Version 1), cause the CPU only delivers x12 PCI-E Lanes and x8 of them are going to the Intel HD4400 on that CPU. So the remaining x4 are going to your 275M. That is the MAIN bottle neck for your system, and getting 40FPS~ is completely expected now.

Ah. I guess my computer isn’t as fancy as I originally though; that’s rather saddening…

Thanks everyone for helping me out!

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

If you have the AMD switching graphics API installed correctly, when you right click on your desktop you should see ‘AMD Catalyst Control Center’ and ‘AMD Switching Graphics’ under that (or whatever its called ATM)
You need to choose the open below CCC, on that sub menu.

Form there you can tell the system what GPU to use for what application, or if you are running a generic driver setup (or modded) you simply get to choose High performance GPU or Power Saving GPU.

High Performance is the AMD GPU
Power Saving is the Intel HD GPU.

I had already done this.

I have good news, however: I can now reach 32-34 on medium specs. Though this is a great improvement, it’s still disappointing and kinda disturbing that that’s all I can reach. I suppose I shouldn’t be greedy, but is this really all i’m destined to get?

I dont know if you can get more. Because gw2 is more of a cpu user than a gpu user. And your processor is a dual core one. The reason why it says it has quad core processors is because of hyperthreading. Im not gonna go deep into what hyperthreading is but in short it sort of makes your PC think you have more cores. For example my system thinks I have an 8 core processor even though I have a 4 core.

Im not sure if this is the problem, someone that knows more about PC’s should confirm this or tell me its complete bullkitten.

Edit: do you keep your laptop plugged in a power connector? When you play.

Yes; I always keep my laptop plugged in.

My research has been telling me similar stuff about the cores. Some people claimed they had success in improving their FPS after unparking their cores. I would seriously consider this option, but I can’t find out how to reverse the process if something went awry

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

If you have the AMD switching graphics API installed correctly, when you right click on your desktop you should see ‘AMD Catalyst Control Center’ and ‘AMD Switching Graphics’ under that (or whatever its called ATM)
You need to choose the open below CCC, on that sub menu.

Form there you can tell the system what GPU to use for what application, or if you are running a generic driver setup (or modded) you simply get to choose High performance GPU or Power Saving GPU.

High Performance is the AMD GPU
Power Saving is the Intel HD GPU.

I had already done this.

I have good news, however: I can now reach 32-34 on medium specs. Though this is a great improvement, it’s still disappointing and kinda disturbing that that’s all I can reach. I suppose I shouldn’t be greedy, but is this really all i’m destined to get?

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

Can you do this for me:

right click on your gw2 shortcut. Note: the shortcut has to be on your desktop, not the new windows 8 metro ui. Blame microsoft for that.

Then hover over “run with graphics processor” If it says “integrated processor (default)” change the default to the AMD r9 m275.

Edit: If you dont have it on your desktop you can also go to your application drawer, right click GW2 and click on “open file location” then youll have your gw2 shortcut.

I don’t have the option to “run with graphics processor”—only to “run as administrator”

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

use google and find GPu-Z, run the program and look at the sensor tab for GPU Utilization. Look at the bottom and make sure the R9 275M is listed and not your HD4400/4600 from the CPU.

Is that what you’re asking for?

http://oi57.tinypic.com/2vt35ee.jpg – Intel selected at the bottom
http://oi58.tinypic.com/dc4o08.jpg – the AMD card selected at the bottom

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

have you updated drivers? what are you settings for the game?

Yes; i’ve updated everything that could be updated. I even rolled back my graphics card driver version to no avail.

I get about 11 FPS on high specs now, 16-20 on medium and 20-28 on low specs.

This can’t be normal….right?

Download GPU-Z and verify that the game is going to your 275M and not the Intel HD4600M.

GPU-Z, 275M, Intel HD4600M? I don’t know what those are; i’m not really that tech saavy

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

have you updated drivers? what are you settings for the game?

Yes; i’ve updated everything that could be updated. I even rolled back my graphics card driver version to no avail.

I get about 11 FPS on high specs now, 16-20 on medium and 20-28 on low specs.

This can’t be normal….right?

Low FPS on brand new computer....

in Account & Technical Support

Posted by: Lordtunkuta.5601

Lordtunkuta.5601

I JUST got my new laptop last friday and excitedly purchased Guild Wars 2. I finally get around to finally finishing the download only to discover I get single digit fps on high specs. I believe my computer exceeds the minimum requirements:

-Intel Core i7-4510U Processor (2.00GHz 1600 MHz 4MB)
-AMD Radeon R9 M275 2GB
-8GB of Ram

Can anyone help me out?