Guild Wars 2

chemiclord.3978:

Simply put… a company does NOT owe you transparency. Period. They are under no obligation to discuss ANYTHING with you.

You are NOT a shareholder. You are NOT an executive. You are the CUSTOMER. They owe you nothing but the product they put in front of you. Is it nice to get more? Is it courteous? Yes. Does it make you feel good to be “involved”? Absolutely.

If you don’t like Arena.net’s policy with communication… LEAVE. Walk away. I don’t know when that became a dismissal, because it’s not. Your power, the customer’s power, is in your wallet. Walk away. THAT’S how you deliver your message.

I don’t feel entitled to the information. But as the customer I am, I do feel entitled to communicate my ideas and thoughts about our provider-customer relationship.

If I think they could improve their communication policy I will suggest them to do so. And that’s the point here. I’m not demanding anything. I’m just making a suggestion.