Guild Wars 2

I also am on the same boat, been waiting since 8/29 to get m account back up and running…..

Account was hacked on 8/29/12. I left for a trip out of town and havent been able to get to a computer till i got home, today. I never asked for a password change but in my email inbox, there were multiple emails for password resets. my guild was hacked i believe.
ticket thing : [Incident: 120907-000065]?
so yeah. help please as soon as possible. Thanks

Alright, so i have been waiting to get back on my GW2 character for about a week now. I’m not 100% sure when my account got banned, but i know it had a 4-5 day window of it. I havent been on since the 31st, and now when i come back and i try to get on for the first time in a week it says, “This account has been permanantly banned for a violation of the User Agreement and/or Rules of Conduct.[[en.ERROR_ACCOUNT_BLOCK_PERMANENT_SUSPENSION_FOOTER]]”
I had a level 49 or something asura necromancer named Horuseth on the realm fort aspenwood. I got my cooking up and bought gems and traded them for gold… i don’t really know what i did wrong, but some things that Arena Net may think that i did are

“, you will not participate in any form of match manipulation. Match manipulation is defined as any action taken to fix or manipulate the outcome of a match or alter or manipulate the rankings or ratings of the ladder. This also includes disrupting other people’s game experience by not actively participating in matches in good faith, a.k.a leeching.”
i AFK’d once in a battleground to go get some food? i had auto run on and was going forward

“17.You will not exploit any bug in Guild Wars 2 and you will not communicate the existence of any such exploitable bug (bugs that grant the user unnatural or unintended benefits) either directly or through public posting, to any other user of Guild Wars 2”

I got my cooking up to a high level after paying for gold with real world money buying gems. I also wasted all of my karma buying cooking materials…

Arena Net may have gotten those confused with me? i dont believe i deserve to be permabanned…. nor have i done anything wrong enough to be permabanned…?

When i look at my email account, i see that the password for my guild wars has been attempted to get changed? im wondering if i was hacked during my absence from the game, if thats the problem, thank you for banning the account and not letting the hacker get possession of my stuff, if that is not the case then please try to fix it as soon as you can.

If a support person could get back to me anytime soon, i’d really appreciate it. I have been waiting a very long time to play this game and the fact that i am now permabanned from it has gotten me increasingly annoyed by the hour
Please help and thank you,
Luxion