Showing Posts For MAGN.1036:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: MAGN.1036

MAGN.1036

Hello.
My friend got hacked. He was having a conversation with support via e-mail, but suddenly the conversation stoped without any help given to him. He is waiting for an answer for three days now.
Why is that taking so long, and is there option to get his account back while he lost his CD-Key, but can give every single information needed to proof that accout is his property?

request #270252:Lost my account information

Would love to see answer.

Accout got hacked

in Account & Technical Support

Posted by: MAGN.1036

MAGN.1036

Hello.
My friend got hacked. He was having a conversation with support via e-mail, but suddenly the conversation stoped without any help given to him. He is waiting for an answer for three days now.
Why is that taking so long, and is there option to get his account back while he lost his CD-Key, but can give every single information needed to proof that accout is his property?
Would love to see answer.

Thank you for further help.