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Guild Wars 2 CD installation error?

in Account & Technical Support

Posted by: Mangoberry.1795

Mangoberry.1795

I also bought a copy of GW2 today and tried installing it however it would read 0kb and then it would say connection failure please try again I also tried downloading the game from game client but it would have the same problem. I have excellent signal strength for the internet so I do not understand the connection failure.

any idea on how to fix it would be much appreciated
thank you