Showing Posts For Maragorn.8753:

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Maragorn.8753

Maragorn.8753

Hello,

I’m afraid I foolishly (especially now that I read all these posts) clicked on the link answered some of their questions, including the serial key.

here’s the mail:
[
Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account m*******@hotmail.com will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
[suspicous link]

Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.

[most likely another suspicious link]
Guild Wars 2 Account Support Team
]

Ever since I answered this mail (using the link) whenever I look at my security on my account, it seems logged in on 2 different area’s at the same time:
from Belgium, which is where I come from and from China.
This is what appears on security:
22 , CN (183.198.42.104)

I checked the IP-adress and it apparently is from China Mobile Communication Organisation.

What am I supposed to do about this?
Is there a way to resolve this because every time I disconnect the login from China, I just have to reload the page, and they have logged on again.

On a side note (in case it might be relevant):
yesterday I logged of somewhere in south of Far Shiverpeaks (north of Steampunk Mountains) but when I logged on today (just over a hour ago) I apparently was standing beside a bank in Ascalon City (the human main city). Thankfully none of my items were stolen (as far as I can remember)

I sincerely hope this information can help the ArenaNet with their wonderful work and to keep the game safe and that my case will ensure that others won’t have the same problems.
Greetings from Belgium
Maragorn

Edit: Removed content that may pose a security risk to our players.

(edited by Moderator)