Hi. Can you tell us a bit more? For instance, how exactly is the forgot password feature not working? What was your experience? Did you get an error code or error message? If so, what did it say? Did the link not work? Did it simply not successfully reset the password after it appeared it had been done?
If you can walk us through this situation, we’ll try to duplicate it in-house and make whatever improvements we can to help players.
Thank you.
Clicking on “Forgot your password?” link on the Gw2.exe launcher will send you to the disabled page where it says: “Not Available This feature is currently unavailable.”
https://account.guildwars2.com/disabled
I think that’s what he is having issues with.
This is the issue I’m having.
Same here; I’d saved my password and a friend logged on from my computer and I can’t remember it anymore! Please keep us updated!