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We have detected that your account may have been accessed by an unauthorized individual...

in Account & Technical Support

Posted by: Markess.9103

Markess.9103

Exactly the same thing happened to me. My account was hacked. This was resolved, I changed my password and enabled email authentication. Six hours later I am suspended again. No explanation as to why, except a snotty email about multiple tickets, my bad, I thought they were two seperate issues and now today, I am suspended for the third time. I have enabled email authentication and changed all my passwords twice and am left wondering why I am bothering investing time and effort into a game that I just keep getting my account uspended when I haven’t even done anything wrong-.-

Mists of Pandaria is out next week, maybe I’ll go and play that instead, never had any probs with Blizz and my account.

It says they have detected that my account has been used by an unauthorized individual

in Account & Technical Support

Posted by: Markess.9103

Markess.9103

3-5 days, seriously? You really need to look at your sytem, I can tell you this is not working, other than to inconvenience a lot of potential customers. My wife plays at the same time as I do, from the same ISP connection, why has she not been banned also?

It says they have detected that my account has been used by an unauthorized individual

in Account & Technical Support

Posted by: Markess.9103

Markess.9103

Like many here, it tells me my account MAY have been accessed by someone else! In fact it wasn’t my ISP rerouted my signal because of some issues with my broadband connection, they’ve finally agreed to send me a new router, but insisted on trying everything else first. So, in actuality this is completely unnecessary, i’ve changed my password, no one has accessed my account and even if they had I have one char in the 20s and a couple more in the low teens, don’t think they’d get much from it!!!

I’ve raised a ticket (120915-006?384). Anyone have any idea how long it takes to get these issues resolved.