Not with my account but my girlfirends accound. I bought her the game so i did all the info needed for it if any questions i can answer them. I didnt put a ticket in but pretty much she tried to log in (which never had a problem before) and for some reason i guess her password was erased from it or she must of press not to remember pass…. resulting in her forgetting her password and he trying to reset it.. everytime she tries and i have tried for her, the site says Failure
Password reset failed, please try again or contact support.
we would like to play now, or within a little bit, i dont want to email support and they get back to us in a day or so. I hate there is no number to contact support.. so here i am posting here with hope that someone from GW2 can help.