Guild Wars 2

Oh I am sorry, I misunderstood your ban. I thought it was related to their account locks going on at the moment. As far as a ban for behavior/conduct that will probably be handled differently. I would say just keep checking your email for an update to your ticket, but it will probably still be within the same time frame of a few days to hear back.

As far as the profanity filter goes it’s there because regardless of rating young kids still will play the game, and sometimes parents don’t want them to see the profanity(my kids are included in this). It sounds like profanity is still against their rules, but you can disable the filter if you don’t care one way or the other if you see it.

I had the same email, something like “Thanks for contacting Guild Wars 2 Support. Someone will be reviewing your ticket shortly”. Apparently their turnaround time for tickets is in the ballpark of several days.

Resolved in a few days? You have got to be joking. Am I correct then to assume Anet is going to continue to lock accounts arbitrarily and make the owners wait 3-5 days before you unlock them? If that is the case can you please provide a link to request a refund of this game. I’m not kidding, should I open a ticket asking for a refund or do you have a link?