I’ve been away from this game for some time. Hearing about the new expansion coming out and a few changes, I wished to return to the game. I had two instances with logging into my old account. Once was an issue with my password and the other was with my authenticator. BOTH issues were resolved in a matter of hours. I’d like to thank the support/technical team for their help with resolving my issues quickly. It has a great impact on my return so far! Thank you again!