Showing Posts For Mindcloud.7461:

Account Restored...thank you

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

Just got my account back after having a ticket since Aug 30th

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

I am on Day 8 for mine, I filed it with the Ask a question form, so I’m not sure how to get an update

Ticket: 120831-005984

Thanks

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

Some people have been waiting over a week, but it doesn’t seem like there is any order since some people wait a day and some a week, so you never know. Good luck

Account Restored...thank you

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

Congrats to you Drunktopus, I’m 8 days as well so maybe I’m soon.

Resolving Tickets Within 72 Hours

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

Filed my ticket on Aug 30th as well, still waiting.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

Welcome to the club, unfortunately there are lots of people in the same boat who have been waiting over a week for responses, but they still claim less than 72 hours.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

Good luck, been waiting a week for my 72 hours. I read on Ars that the hacking has affected more than 11000 accounts so we aren’t alone. Time for a Wow style authenticator for GW2

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: Mindcloud.7461

Mindcloud.7461

I submitted a ticket on 8/30 [120831-005984] with the title Account Hacked and Banned and I received a response but it just said that it would be looked at. I read that I should post if its been more than 72 hours and I followed the directions in the prioritizing instructions. Thanks

EDIT: Finally Got my account back, thanks!

(edited by Mindcloud.7461)