Guild Wars 2

Reese.9572:

I’m still waiting for my response about the problem, but that should be the right thing to do.

oh wait, if u got same problem as my friend, how can u still login forum and make post ?
because my friend cant log in his account to forum( website is okay, he can log for changing password)but when he enters forum he got error " Login Error: You do not have access to Guild Wars 2. "

Reese.9572:

I’m having the same problem as him, and I just updated the ticket that was restoring my account because I was falsely banned for “botting”.

so he just need to updated his ticket with sending the series code he purchased the game ?

this post i make for my friend cuz his account cant log in forum( he got grace period ended).
my friend got false banned cuz botting and after 3 days for submitting ticket, finally his account was " access retored ", support team give him new password and then he log in, here is the problem he recieve the error( picture ).
he doesnt know what is retail serial code.Is it the code when u pre-purchased game ?
so now what should he do ? send support team a ticket with the series code that he recieved when he bought the game ?

@azurrei: Yes, they provide me some “reasons” for the lost stuff and I’ve not received anything back , nothing.

Last time after the TP maintenance I lost almost 3 gold, this time after maint I lost more than 3 gold. According to my experience, we won’t be recovered the lost gold. Last time I tried to submit a few support emails and nothing worked. In total, after 2 maintenance, Anet ate more than 6 gold from me, and I’m so annoyed that I don’t bother playing for a while. Good game Anet, you’ve managed to annoy a lot of your customers.

Auron Xanor.7860:

Miracle.7546:

Hello, I just want to post here so that GM can view my problem. For the last 3-4 days, I lost my 3+ golds in the Trading post. Yesterday, some of it (around 1 gold) got to my pick up, however, the rest ( more than 2gs) is still missing. I’ve waited for a while without any good results. Please trace my records and find out the problems if you may. Thank you.
PS. Today I started trading again with putting on custom orders and I still hope that my missing money will be there whenever I turn on the trading post window.

I “lost” some money by buying to much platinum, after the TP was back online it seemed that i still had neither my money nor there were orders of platinum left (i could not remove those custom buy orders because they were invisible). However throughout the day I received platinum. I believe your money is not lost, but your orders are (invisible for you) still in the system.

I canceled all my others the same day those gold went missing and it didn’t appear to have any gold in the pick up, at the same time my goods were sold and no gold was deposited either. I assume that either those orders are canceled but bugged out, or my action to cancel it got bugged. I don’t know what the money I received yesterday was for, my sales or my cancellations. In addition, I didn’t put on custom orders at ridiculous price, so if they were still available, they should’ve been finished by now.

Hello, I just want to post here so that GM can view my problem. For the last 3-4 days, I lost my 3+ golds in the Trading post. Yesterday, some of it (around 1 gold) got to my pick up, however, the rest ( more than 2gs) is still missing. I’ve waited for a while without any good results. Please trace my records and find out the problems if you may. Thank you.
PS. Today I started trading again with putting on custom orders and I still hope that my missing money will be there whenever I turn on the trading post window.