Guild Wars 2

Dear Gaile if is usefull, I bought my prepurchase edition from www.multiplayer.com and I’m from Italy

Reference #121106-002340

When this misunderstanding will be solved I hope they’ll refund us with something.
I’m so angry….so much time… money on gems… at the end banned for no reason.
I asked for a proof of what I’ve done, I want to know something. If I’ve done something I don’t know how.

Yesterday I was playing as usual but suddenly the game crashed and then..ban for botting, using macros exc exc. I’ve never done such things, I did a support ticket….and still nothing.