Guild Wars 2

I have put in a ticket for a refund of my gems runes and crests when you changed the FLame Kissed light ARmor. That was 3 days ago I have still to receive a reply or refund. I’ve been a loyal player of guildwars since the beginning buying both collectors editions I feel sad to note that, and it means nothing. I don’t deserve a response or for that matter a real new set of armor or my at the very least the original armor I covered. I cant even find out whats happen to my ticket. What happen after 2 months time caught up to you and it was decided that we’d better get something out so you choose random existing armor. If you were going to do that why didn’t you at least let us vote on it. I could go on however I’ll sign off with how extremely disappointed I am in ANET, shouldna known building the ultimate game out..... big business in we can now all be ignored......