Showing Posts For Monkeypocket.7346:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Monkeypocket.7346

Monkeypocket.7346

Thx Leira.9701 for helping me : ) But i have bin playing for a while. And the credit card is my own. I bought the game online and got a cd-key from the company that i bought it from. So that couldnt be the problem or could it?

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Monkeypocket.7346

Monkeypocket.7346

About a week ago i sent 3 emails to 3 different support places. And the only answer i was given was about 5 days ago that said

Hello there,

Thank you for contacting NCsoft account support.

I am escalating your ticket to our Payment Review Team to research your issue. Someone will be in contact with you as soon as possible.

Kind Regards,
Ana Lucia
NCsoft Account Support

What happend did you forget me or something?
This is getting really frustrating and i dont like it att all.

When i start the game it says
“Your Guild Wars 2 account has bin suspended for an account issue. Please contact support for information.”

And thats exackly what i have done and i still dont get any answers.

[Incident: 121029-002588]?

(edited by Monkeypocket.7346)

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Monkeypocket.7346

Monkeypocket.7346

Im getting really upset att the moment. I have bin waiting for a week to why i have bin suspended. And the only answer i have gotten is,

Hello there,

“Thank you for contacting NCsoft account support.

I am escalating your ticket to our Payment Review Team to research your issue. Someone will be in contact with you as soon as possible."

Why is this taking so long.

Compromised Account Reports [merged]

in Account & Technical Support

Posted by: Monkeypocket.7346

Monkeypocket.7346

I have the same probleb. I havent bin playing for like a week and now i try and log in and it says that im suspended.. Last time i played i played for like 30 min and didnt talk to anybody…