Showing Posts For Moonstruck Muse.3062:

Client Launches But Doesn't Run

in Account & Technical Support

Posted by: Moonstruck Muse.3062

Moonstruck Muse.3062

Thanks for the replies and heads up. It really seems like there are major problems with GW2 and Mavericks… After posting this I found several old unresolved threads about it not running or having other issues. It’s really a shame.

Client Launches But Doesn't Run

in Account & Technical Support

Posted by: Moonstruck Muse.3062

Moonstruck Muse.3062

I’ve never used an external monitor when playing. But still, I’d think if it was a screen problem, then I’d see some sort of indication of a window running or a download happening. But no files generate beyond a base few or anything changed in the Guild Wars 2 folder in the library, even after leaving it running for some time.

But some digging finds that GW2 has problems on Mavericks so I am guessing this will remain an unsupported/unresolved issue, sadly. Thanks for the help though, Aries. I guess I’ll have to wait until I get Windows 7 installed again and play it on there, as I’ve had it working there before as well.

Client Launches But Doesn't Run

in Account & Technical Support

Posted by: Moonstruck Muse.3062

Moonstruck Muse.3062

Hello,

I have been trying to reinstall GW2 after about a year of hiatus. However, no matter what I do, it doesn’t actually launch the game. The icon will appear in my doc, sometimes I can select it, and the top bar will change to Guild Wars 2, but no window will appear. Telling the application to display all windows only shows a blank screen, and it won’t bring up a window if I leave it running for an hour.

It’s not a case of anti-virus or firewall blocking it because I have tried getting this app to work with absolutely no other programs or apps running, checked by Activity Monitor. Each time I have downloaded the installer, it has run and installed successfully, and a folder of GW2 with some files gets placed in my Library/Application Support/Guild Wars 2.

The steps I have tried to get it to run are the following:
Attempt 1:
Downloaded the Installer.
Ran the installer
Launched the App.
Closed the app.
Launched again, left for some time.

Attempt 2:
Deleted Guild Wars 2 and Library file.
Ran installer again.
Launched app.

Attempt 3:
Deleted Guild Wars 2, Library File, and installer.
Downloaded installer again from the website.
Rebooted computer.
Ran installer.
Launched app.

Attempt 4:
Same as 3, but rebooted after downloading installer from the website instead of before.

I’m on a Macbook Pro mid 2012 13-inch.
OSX version: 10.9.4.
Processor: 2.5 Ghz Intel Core i5
Memory: 4GB 1600 MHz DDR3
Graphics: Intel HD Graphics 4000