Guild Wars 2

130907-000659

I updated with the information necessary to clear my name from the exploit I was accused of abusing. If you double check all the crafting log, TP log and mail log you should see everything is collaborate with each other. I didn’t use any bug and exploit to gain unintended benefits. I will rent lawyer for this case, I do believe that my account has been closed unreasonably.

Similar problem had Flash.6912 “Ticket #130907-000104”

Sincerely, Heliotrop

I got this email from anet: 09/25/2013 03:28 PM

“Hello,
As previously stated, your account was detected exploiting a bug in the game. While we are unable to get into detailed specifics, your account was detected abusing an exploit which involved certain crafting recipes. These recipes were producing significantly more benefit than was either intended, or reasonable to expect. Only a small number of accounts abused this on a large scale and were closed for their participation. Because of the excessive level of abuse involved, this account will remain closed permanently.
Further inquiries regarding this account may be closed without a reply.”
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The account name: heliotrop.2379
The incident number: 130907-000659
The ban date: 06.09 (game server time) or 07.09 GMT+1 (at about 7am I could not access my game account)

Dear Gaile

Based on support account ban reason description I do believe that my account has been closed unreasonably which I would like to explain thoroughly below.

During the Crown Pavilion events I fully levelled up my last growing character. Since then I have not level up any other character at all. Between 28th August and 3rd September I gathered more than 2000 Gear Boxes from Scarlet Invasion mobs and between 400 and 500 other champion boxes. After opening around 2,500 loot boxes I gained plenty of craft materials, blue and green armor and weapon items and what’s the most important I received around 530 ‘scrolls of knowledge(skill point scrolls)’.

On the 3rd of September there was the Super Adventure Box patch. When I logged into my account after the patch release I opened all loot boxes and consumed all my ‘scrolls of knowledge’ on my engineer character called Bree Blanid (already 80lvl while opening the boxes).

The only crafts I made after the new patch release were three professions as follows: the weaponsmith up to lvl 500 made by my warrior character called Najslodsza Udreka (already level 80), huntsman up to lvl 450 by the same character as above and artificer up to lvl 450 by my engineer character called Bree Blanid (also already level 80).

In conclusion my enormous skill points accumulation and consumption wasn’t related to “producing significantly more benefit” from exploiting any craft.
I do believe I have been judged unfairly and I do hope you will consider my explanation and consequently this will lead to my game account being released from the ban.

You guys can check the system chat log is all there.

I’m looking forward to your replay

Sincerely, Heliotrop