I submitted a ticket 3 days ago for my account being hacked and have had no response. My ticket is “#120902-009516”
I was away for 2 days and came back to my account being permanently banned. I also logged into the gw2 site and under “security” i saw my account was logged in from another country, i think it was “CE” when usually it says “GB” for great Britain. I’m a little confused how my account could be hacked in the 1st place but its a little comforting to see im not the only one.
I now have gained access to my old email address i used to sign up for GW2 so either contact me on “jamiemuffin@hotmail.co.uk” or “sad-muffin@hotmail.com”. I’m not sure if i should post email addresses here but i dont know where else to post…
I’m looking forward to getting my account back