Showing Posts For Murgatroyd Strikes.2890:

can't buy gems?

in Account & Technical Support

Posted by: Murgatroyd Strikes.2890

Murgatroyd Strikes.2890

I’ve just logged a ticket. Getting an “unfortunately an error has occurred, please try again later” message when trying to purchase with Credit Card or Paypal. Have been hav9ing the problem for a week. First time have had a problem and google doesn’t seem to show many of this type recently. Only adding to the thread since I searched the forums for a solution before logging ticket.

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Murgatroyd Strikes.2890

Murgatroyd Strikes.2890

Interesting…. login to my linked GW1 this afternoon also got sent a “verify” GW2 E-mail. Freaked me out until I realised it was my static IP with correct location etc and the right time for me to be in GW1. BUT I have already ticked the remember IP address when authentication was first offered.

I know it wasn’t anyone else as I was the only one home that can use the computer (aside from the 2 year old – and I was sitting beside him the whole time). This isn’t cool…. especially if you have a dynamic IP and think someone might be trying to hack a/c. Also had to verify on login to the forums. Does the “remember” button not do anything any more?