Showing Posts For Myke.9826:

Game is crashing

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

To add more than one screenshot, you can choose the ‘More posting and formatting options…’, and continue to add screenshots.

You could try the Command Line Argument -prefreset as a troubleshoot. Instructions found via the ‘Wiki’ link above, and ‘Search – Command Line Argument’. Be sure to remove the argument after.

To contact the Tech CS Team, you can use the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Thank you for the reply, will do all the suggestions.

Game is crashing

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

Here is the character i mentioned about, apologies since i don’t know how to include multiple screen shot on a single post.

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Game is crashing

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

Hi, i would like to request an assistance with regards to my character, specifically the one at ‘The Grove’ (home town of Sylvaris). The game kept on crashing, the loading screen is displayed for a long time then the game will crash. Take note that the POIs, WPs and Vista counter won’t even load/displayed on the screen.

Kindly take note that, i have tried logging in the game using different character and i didn’t encountered the crashing of the game.

Hoping for your immediate response.

Thank you.

Attachments:

can't visit www.guildwars2.com

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

are you using bitdefender 2014/15 if so check here

https://forum-en.gw2archive.eu/forum/support/forum/Can-t-Access-GW2-website-from-home-PC

my friend had the same issue and was fixed after he changed the setting

Oh wow. This one fixed it, i never knew my antivirus was the one responsible for that.. thanks for this

can't visit www.guildwars2.com

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

Sounds like the DNS cache in windows got a bad entry.

Bring up a command prompt and type ipconfig /flushdns. You may need admin privilege to do this.

http://technet.microsoft.com/en-us/library/cc781949%28v=ws.10%29.aspx

I’ve actually tried this a couple times but i still can’t access the.. but still thanks for the help.

can't visit www.guildwars2.com

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

Hi. I just want to ask some help cause i can’t seem to visit guildwars2.com on my pc.. i tried opening it in google chrome and firefox, but they both says the connection was reset.. but when i tried visiting guildwars2.com through my laptop and cellphone (via wi-fi) it loads normally.. any help or suggestions will be appreciated and thanks in advance.

Connection Issue While Attempting to Patch

in Account & Technical Support

Posted by: Myke.9826

Myke.9826

Hey guys. The disabling the firewall works for me.. i just disabled it then restarted the pc after that it starts downloading.. just enable the firewall after update