Guild Wars 2

NatetheLion.7041:

Hey Gaile,

Like so many others, I was given a pre-order code by Gamestop and so I ended up linking my guildwars 1 account to the wrong account. I returned it and received a pre-purchase account; however, my guildwars 1 account is locked up by the pre-order account. I want to unlink these accounts. I was emailed that there would be an option to deselect accounts. My ticket number was # 120821-000680. I would very much like to receive my HOM rewards taht I worked so hard for :/

Thanks for your time,

Nate

GaileGray.9587:

Posts about issues related to linking accounts, or making an error in linking and needing assistance, should be posted here.

Please understand that we’re focusing mostly on account reinstatements for those who were innocent victims of account hacks, but the team will get you the help you need.

I know there have been issues with hacking accounts; however, I would really like my hom awards that I worked so hard for on my guildwars 1 account. I am waiting patiently but I really would like another reply about when these accounts will be unlinked. I know now things are settling down with hacking so I hope we can get this resolved soon!

Thanks again,

Nate

Hey Gaile,

Like so many others, I was given a pre-order code by Gamestop and so I ended up linking my guildwars 1 account to the wrong account. I returned it and received a pre-purchase account; however, my guildwars 1 account is locked up by the pre-order account. I want to unlink these accounts. I was emailed that there would be an option to deselect accounts. My ticket number was # 120821-000680. I would very much like to receive my HOM rewards taht I worked so hard for :/

Thanks for your time,

Nate

GaileGray.9587:

Posts about issues related to linking accounts, or making an error in linking and needing assistance, should be posted here.

Please understand that we’re focusing mostly on account reinstatements for those who were innocent victims of account hacks, but the team will get you the help you need.