Showing Posts For Necromanti.4198:

Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: Necromanti.4198

Necromanti.4198

I created the ticket [120905-001153] 6 days ago and got an answer today, but unfortunately, all that happened was my password getting changed.

If possible, I want my retail key to be linked to my original ID from the headstart period, [Necromanti.4197] and not [Necromanti.4198].

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Necromanti.4198

Necromanti.4198

The team is probably swamped, but here is my ticket #: 120905-001153
It’s a seemingly simple issue, but I fear it will be forgotten in the midst of those getting hacked.

Is there a more official/up-to-date list of tickets that have been addressed?

Made two accounts instead of verifying

in Account & Technical Support

Posted by: Necromanti.4198

Necromanti.4198

I have the exact same problem, even though I typed in the same account name. I haven’t gotten any answers yet, but I submitted at 3 AM on the 4th.

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: Necromanti.4198

Necromanti.4198

Ticket #: 120905-001153

I just want access to old account back.

Is it normal to not be able to see the question that I submitted in my ticket?

in Account & Technical Support

Posted by: Necromanti.4198

Necromanti.4198

I submitted a ticket about 5 days ago, but when I go to check it again, it doesn’t display the actual question in the window anywhere. Am I supposed to be able to see it?
I’m going to be unhappy if I’ve been waiting all this time, and my question didn’t even submit properly.

Right now, the status on it was changed to “Waiting”.

(Ticket #: 120905-001153)

(edited by Necromanti.4198)

Waiting on help for serial code issue

in Account & Technical Support

Posted by: Necromanti.4198

Necromanti.4198

I’m in a similar situation. It didn’t let me link my retail key to me pre-order account, so it instead made a new account with the exact same e-mail address.