Guild Wars 2

Thanks for the quick responses, I’ve been sick so please forgive my delay. We ended up stumbling on a similar fix but what was weird was my son’s mail said 7/10 and so we were a bit perplexed. It looks like there is also a limit to how many mails you can have by a single person before it starts queuing. Once he took the items and deleted the mail I had sent him he got his Spooky pets which he was thrilled about The mail is flowing as normal now and lesson learned.
Thanks again for the help.

Hello,
I am extremely frustrated because my son’s mail has been bugged for MONTHS, he cannot receive mail and has ended up losing items and coin that were mailed to him because he wasn’t aware of it. He paid Real Money for the Halloween pet pack and never received it ( we have a screenshot of it being his last purchase to prove it). He and I have both sent in numerous bug reports about this with no fix or even the courtesy of a response. Now I come to find out that my husband’s account has the same issue. I sent him bags I made last night and he never got them, we tried a test this evening and he didn’t get the mail. I put out over 56 silver to make those bags, and that was 1/6 of my total coin. I made bags for several other family members who play this past weekend and they received them just fine. My son and husband are using separate accounts on the same computer and neither one had full mailboxes. This is going on 3 months now! Can something please respond and PLEASE HELP. Thank you

My son’s account is not receiving in game mail from players or the gem store. This has been going on since October. He purchased the Halloween Miniature Spooky Trio and never got it. It still shows as being the last thing purchased in the store. I have sent him numerous things not realizing they were never getting to him. It wasn’t until he needed some silver to get to a way point to meet us, when I sent him some it did subtract it from my funds but the mail never arrived, I even tried twice. That is when we realized he hadn’t gotten anything I’d been sending him for a while. He has sent in several tickets about the issue and hasn’t gotten any response. Its annoying enough that he is not getting looted items or in game money but not getting things you are actually paying real money for is even more upsetting. I wish someone would respond to his tickets and fix this problem.