hello all, i might have found a solution for this error. this happened to me a couple of days ago and after some research on google i fixed it and gw2 is working better than ever.
An I/O disk error is something that has to do with the hard drive.(hdd ssd doesnt matter)
DO NOT replace your hard drive before trying my fix first, if your hard drive was rekt u wouldnt even be able to see this >.>
1) If you have a desktop, i would recommend opening it up(carefully) and cleaning it very very good(carefully), especially the hard disk(CAREFULLY).
2) Click on start and search for CMD, right click on CMD and run as admin(u have to run as admin or else step 3 will not work!).
(note: if u have multiple hds then make sure the cmd is showing the disk where gw2 is installed)
3) type in: chkdsk /r then enter. It will ask if you want to do the diskcheck when the pc restarts, u press Y then enter.
4) restart your pc
Your computer will start the diskcheck during the “loading windows” part and it IS GOING TO TAKE A LONG LONG LONG TIME, so do that before u go to bed or on vacation or something xD
After disk check is done windows will load and the next thing you want to do is go into the search bar again and type in: “event viewer” and click on the application. You then click on “windows log” in the top left corner, u then press on “application” under the “windows log” tab, then you want to search for a line with “wininit” under the “source” tab in the middle of the screen. There you will see the results of your disk check. Now if you see that there are “bad sectors” in your disk then your disk is rekt, if u see “Windows has scanned the file system and found no problems.” then ure good. If you see a “cleaning up…..” then ure definitly good to go.
Now try to play gw2 and tell me if it worked :p
also here is a vid that can help: /watch?v=BYMWNqbNw98
This WORKED! followed by a clean install of the game files overnight. My game works even better now.
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.