Showing Posts For Nezz.6209:

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

annnnd another one

  • Crash <—*
    OOM: Heap, bytes=3637224,
    App: Gw2.exe
    Pid: 3372
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 31911
    When: 2014-04-02T06:45:09Z 2014-04-02T02:45:09-04:00
    Uptime: 0 days 6:00:01
    Flags: 0
  • System <—*
    Processors: 12 [GenuineIntel:6:13:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 9415MB/16336MB 57%
    Paged: 24854MB/32670MB 76%
    Virtual: 163MB/ 4095MB 3%
    Load: 42%
    CommitTotal: 7815MB
    CommitLimit: 32670MB
    CommitPeak: 8085MB
    SystemCache: 5211MB
    HandleCount: 39011
    ProcessCount: 79
    ThreadCount: 1305
  • Process Memory <—*
    Private: 3216MB
    WorkingSet: 3161MB
    PeakWorkingSet: 3424MB
    PageFaults: 33602752
  • Error Logs <—*
    t ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016137’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×6738
    Version = 8.17.0010.1077
    Description = AMD Radeon HD 6800 Series
    Compat = 0×00000000
    VidMem = 4095 MB

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

So i turned my settings down, went quite a while w/o crashing, but still inevitably crashed.

  • Crash <—*
    OOM: Heap, bytes=1048624,
    App: Gw2.exe
    Pid: 5912
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 31574
    When: 2014-04-01T08:57:31Z 2014-04-01T04:57:31-04:00
    Uptime: 0 days 4:50:23
    Flags: 0
  • System <—*
    Processors: 12 [GenuineIntel:6:13:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 9233MB/16336MB 56%
    Paged: 24582MB/32670MB 75%
    Virtual: 115MB/ 4095MB 2%
    Load: 43%
    CommitTotal: 8088MB
    CommitLimit: 32670MB
    CommitPeak: 8251MB
    SystemCache: 5566MB
    HandleCount: 40658
    ProcessCount: 79
    ThreadCount: 1301
  • Process Memory <—*
    Private: 3404MB
    WorkingSet: 3337MB
    PeakWorkingSet: 3461MB
    PageFaults: 32682884
  • Error Logs <—*

Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eceb’
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.

  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×6738
    Version = 8.17.0010.1077
    Description = AMD Radeon HD 6800 Series
    Compat = 0×00000000
    VidMem = 4095 MB

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

forgot the video cards

AMD Radeon HD 6800 Series (two of them)

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

Here’s my system specs

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601

System Manufacturer Alienware
System Model Aurora-R4
System Type x64-based PC
Processor Intel® Core™ i7-3930K CPU @ 3.20GHz, 3201 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware A03, 2/8/2012
SMBIOS Version 2.7

Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 13.3 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 28.8 GB
Page File Space 16.0 GB

I should be able to run 2 GW2 at the same time with max settings without a problem, so why is the game crashing at 3GB?

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

3 times in 1 day …..

—> Crash <—
OOM: Heap, bytes=1276432,
App: Gw2.exe
Pid: 6748
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 31574
When: 2014-03-31T09:20:25Z 2014-03-31T05:20:25-04:00
Uptime: 0 days 1:41:12
Flags: 0

—> System <—
Processors: 12 [GenuineIntel:6:13:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 8759MB/16336MB 53%
Paged: 24219MB/32670MB 74%
Virtual: 115MB/ 4095MB 2%
Load: 46%
CommitTotal: 8451MB
CommitLimit: 32670MB
CommitPeak: 8481MB
SystemCache: 7159MB
HandleCount: 39354
ProcessCount: 79
ThreadCount: 1308

—> Process Memory <—
Private: 3610MB
WorkingSet: 3533MB
PeakWorkingSet: 3538MB
PageFaults: 39185117

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Error Logs <—
oints: destination action point ‘aura’ not found on model ‘0×016186’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016186’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016186’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016186’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eceb’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eceb’
Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00ecb8’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00ecb8’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00ecb8’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00ecb8’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082245’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6738
Version = 8.17.0010.1077
Description = AMD Radeon HD 6800 Series
Compat = 0×00000000
VidMem = 4095 MB

(edited by Nezz.6209)

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

Here’s another one, kinda sucks when i have a 100 man queue and spend longer in queue then i do in the borderland.

  • Crash <—*
    OOM: Heap, bytes=3453496,
    App: Gw2.exe
    Pid: 6340
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 31574
    When: 2014-03-31T07:33:28Z 2014-03-31T03:33:28-04:00
    Uptime: 0 days 1:29:34
    Flags: 0
  • System <—*
    Name: MININT-DN5AQ68
    IpAddr: 172.16.0.17
    Processors: 12 [GenuineIntel:6:13:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 8760MB/16336MB 53%
    Paged: 24256MB/32670MB 74%
    Virtual: 146MB/ 4095MB 3%
    Load: 46%
    CommitTotal: 8414MB
    CommitLimit: 32670MB
    CommitPeak: 8480MB
    SystemCache: 6638MB
    HandleCount: 39403
    ProcessCount: 80
    ThreadCount: 1318
  • Process Memory <—*
    Private: 3635MB
    WorkingSet: 3560MB
    PeakWorkingSet: 3588MB
    PageFaults: 25036038

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • Error Logs <—*
    ind projectile effect for skill ‘KIWQR.f0qXr’
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×0066f4’
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Model ‘0×0921f3’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×006333’
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Model ‘0×00d804’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×006333’
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Map load hang on STATE_MODELS_STREAM detected: MapId: -1, Position: (8218.799805, 15955.700195, -2576.040039), Completion: 0.000000
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
    Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
    Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
    Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
    Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
    Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
    Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
    Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
    Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
    Material ‘0×034fc5’ is missing textures.
    Texture missing mip chain: 0×00e689
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Texture missing mip chain: 0×010140
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×6738
    Version = 8.17.0010.1077
    Description = AMD Radeon HD 6800 Series
    Compat = 0×00000000
    VidMem = 4095 MB

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

Game still crashing …..

I have re-downloaded the dat file, repaired the game, don’t know what else i can do to try and fix this on my end.

—> Crash <—
OOM: Heap, bytes=8389088,
App: Gw2.exe
Pid: 7052
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 31574
When: 2014-03-31T05:58:41Z 2014-03-31T01:58:41-04:00
Uptime: 0 days 2:25:12
Flags: 0

—> System <—
Name: MININT-DN5AQ68
IpAddr: 172.16.0.17
Processors: 12 [GenuineIntel:6:13:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 9133MB/16336MB 55%
Paged: 24530MB/32670MB 75%
Virtual: 212MB/ 4095MB 5%
Load: 44%
CommitTotal: 8140MB
CommitLimit: 32670MB
CommitPeak: 8364MB
SystemCache: 6071MB
HandleCount: 37918
ProcessCount: 79
ThreadCount: 1314

—> Process Memory <—
Private: 3420MB
WorkingSet: 3351MB
PeakWorkingSet: 3426MB
PageFaults: 37942222

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Error Logs <—
F.xcnwE’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
Texture missing mip chain: 0×00e689
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6738
Version = 8.17.0010.1077
Description = AMD Radeon HD 6800 Series
Compat = 0×00000000
VidMem = 4095 MB

(edited by Nezz.6209)

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

I noticed my directx was out of date, and now have the most recent version, time to see if the game still crashes…

Game is crashing, error logs included.

in Account & Technical Support

Posted by: Nezz.6209

Nezz.6209

My game continues to crash whether I am in WvW or just standing in vigil keep, here is the most recent error log from WvW.

—> Crash <—
OOM: Heap, bytes=8388728,
App: Gw2.exe
Pid: 3644
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 31574
When: 2014-03-30T02:49:39Z 2014-03-29T22:49:39-04:00
Uptime: 0 days 3:22:35
Flags: 0

—> System <—
Processors: 12 [GenuineIntel:6:13:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 9050MB/16336MB 55%
Paged: 24362MB/32670MB 74%
Virtual: 195MB/ 4095MB 4%
Load: 44%
CommitTotal: 8308MB
CommitLimit: 32670MB
CommitPeak: 8448MB
SystemCache: 6420MB
HandleCount: 39759
ProcessCount: 79
ThreadCount: 1301

—> Process Memory <—
Private: 3471MB
WorkingSet: 3426MB
PeakWorkingSet: 3476MB
PageFaults: 69756569

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×1948 <—

"""""There is some trace here, had to delete it to fit the post""""

—> Error Logs <—
wristl’ not found on model ‘0×082239’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×011087’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×08223f’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×0921f3’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×006347’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×08223f’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6738
Version = 8.17.0010.1077
Description = AMD Radeon HD 6800 Series
Compat = 0×00000000
VidMem = 4095 MB

(edited by Nezz.6209)