Showing Posts For Nimble.8253:
Hello, I instaled the two step authenticator, i downloaded the app i instaled it ,i typed the secret code given by gw2 account server, but when i start game it just asks me for my normal password, i thought it will ask me the code from my mobile , did i do someting wrong, did i miss a step, Please help i am a little afraid because my friend just got hacked a few days ago. Thank you in advance.
Thank you for the help , we really want to continue playing, i mean its really our only source of fun , besides a very busy scheduel at work .
Hello, my girlfriend is having some problems with the game, she was hacked a few days ago, she filed a complaint to gw2 suport because she couldnt log in , the staff gave her back her access , then she noticed all her gear and valubales were missing , the next day she tried to log in only to find out she was permanently banned . What can we do to prove she was not involved. The hacker changed her game password her e-mail account password and disabled her ip authentification. Please we really need someone to understand that it wasnt her. Thank you in advance for any help provided.