Showing Posts For Nivrim.4951:

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Nivrim.4951

Nivrim.4951

And this is the GameAdvisor report

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Nivrim.4951

Nivrim.4951

Ashley, I tried what you told me step by step. After Restarting computer I turned off the anti-virus and Firewall and tried to download it again. Not running any other program at all. The problem is still there and the same 10135 kbs. I got a new error crash report and I run GameAdvisor as you requested.

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Nivrim.4951

Nivrim.4951

Thanks for your help Ashley. Could you walk me by that Msconfig? I have never done it

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Nivrim.4951

Nivrim.4951

Im not in the wrong thread. I download the GW2 set up from the web page, and when I run it it goes fine till 10135 kbs, then the speed goes to 0 and a window with crash error report appears to me. I checked the details and give them here.
- I have 268 GB free at C and 410 GB in D. So its not a problem of space.
- I ran it as administrator always.
- I turned off my firewall and antivirus, from Norton and the one that windows 7 has aswell.
- I download the set up again, from different explorers (tried chrome, firefox and internet explorer).
- I tried to move the setup to different folder to see if that has something to do.
- I have checked drivers for my graphics card and they are updated.

I made all that and I have still the same problem as all of us: setup download stops at 10135 kb. Just I get an error report and you dont.

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Nivrim.4951

Nivrim.4951

As I see most of us didn’t get any kind of error message. I did so I will post it here for you, maybe it says something interesting, I dont understand anything that it says :P

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Nivrim.4951

Nivrim.4951

Hello, I have exactly the same problem. After running the Gw2Setup.exe the downloading stops at the same kb downloaded, the speed goes down to 0 and then I get an error message saying there was some kind of crash.

I made my GameAdvisor test and here it is, hope it’s somehow useful to solve this problem.