Black Lion Trading Post Not showing Item Desciptions
in Account & Technical Support
Posted by: Noomeno.4361
in Account & Technical Support
Posted by: Noomeno.4361
well guess what got fixed by deleting local.dat a couple of times
this thread seems useful..
But seriously a patch is needed for this soe everyone having problems doesnt have to suffer frustrations trying to fix something thats not their fault…
in Account & Technical Support
Posted by: Noomeno.4361
I finally manage to make the trading post work but now I also get this problem! No item description at all! how am I suppose to pick the items with the stats that I want to buy if I cant see the Item description if i hover my mouse over it!
Problem after problem…. Oh boy…
in Account & Technical Support
Posted by: Noomeno.4361
Guys try this if you are on WinXP SP3, I posted it on the merged bug forum but it’s 17 pages in and you have to wade through numerous posts of people saying they didn’t get their glasses or that they don’t care for the font… To me the priority should be getting the Trading Post/Gem store to at least come up for everyone first, though I understand they are trying to consolidate and manage numerous issues.
If you are on WinXP SP3 go to Control panel/Add Remove Programs and Add/Remove Components on the left side of the screen.
Click it and scroll to near the bottom and find Update Root Certificates. If it’s unchecked..CHECK it and click Ok.
Load up the game and go to Gem Store/Trading post and wait (about 10 seconds for me). This FINALLY fixed the blank bug.
Again this is for WinXP SP3, if you have Vista or Win7 I can’t help you, but it’s something worth looking into if nothing else has worked
I’ve had blank screens since launch on the Black Lion Trading Company and this is the only thing that fixed it for me. To be fair, I got the idea from something that was said by an Admin/mod on that page but nevertheless it worked for me.
My friend if you need all the gold in my inventory I will give it all to you!! thank you much for this! it finally fixed my problem with my desktop Winxp SP3 os!!
per quote above:
<strong> *If you are on WinXP SP3 go to Control panel/Add Remove Programs and Add/Remove Components on the left side of the screen. Click it and scroll to near the bottom and find Update Root Certificates. If it’s unchecked..CHECK it and click Ok.
Load up the game and go to Gem Store/Trading post and wait (about 10 seconds for me). This FINALLY fixed the blank bug.* </strong>
(edited by Moderator)
in Account & Technical Support
Posted by: Noomeno.4361
For Windows Vista, 7 and 8 OS users the best work around is to Run the program as admin and disable compatibility mode by right-clicking the gw2.exe and selecting those options.
If this doesnt work for you then your only option is to keep on sending tickets and emails to aranet/ncsoft…
Now for WINXP Sp3 users – THERE ARE NO KNOWN FIX YET! so you know what to do….tickets and email make sure u give them all they want to know such as the game visor report etc…
At the moment im still dead in the water, still doesnt work for me!
Last email they sent was to make sure I have deleted my old drivers and install a fresh one which took me more than an hour to do and the result is still in vain!!! doing this actually made me more depress…
I believe the problem is not with us, everything works fine, im running the game and playing it fine except for this one problem. so its obviously not an issue with the specs of my computer, I have met the minimum requirements and and made sure everything is good before I purchased this game with my hard-earned money.
I am not the only one having problem, so its not an isolated case, The problem is with game itself. So please someone do something about this….or else…
in Account & Technical Support
Posted by: Noomeno.4361
BTW I am not the only one having this problem. When I shout at the world map lots of people gets the same thing. They cant see anything on any tabs of the Blacklion Trading window including gemstore and currency exchange!
in Account & Technical Support
Posted by: Noomeno.4361
adding attachments.. gamevisor
in Account & Technical Support
Posted by: Noomeno.4361
I already submitted a ticket for this but just to let everyone know heres the details:
A detailed description of the issue that you’re experiencing:
I cannot access anything in the blacklion trading company window ingame.
It just shows a blank page with nothing on it.
This includes:
Gem Store
Currency Exchange
Transaction history
Trading Post (I know there are still issues with trading post but even if it is up it still shows nothing on my screen)
and all the tabs in there except the claiming of items.
This black lion trading windows works fine on my other computer which is a windows7 but not on my desktop which is a winxp sp3.
I have attached screencaps and the gamevisor txt file also aranet log.
I have tried the following TS steps:
*Run gw2.exe as admin
*made sure disabled compatibility mode of gw2.exe
*I disabled all startup process
*AVG and windows firewall is turned off
and this still doesnt fix the problem.
Any error code that you are getting: Nothing at all
Thanks for submitting your question. Use this reference number for follow up: #120905-010341
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