(edited by Nord.2189)
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*Update — Monday, 17 September: Part 1
120908-002648 Resolved
!
Hi GaileGray,
Thank you for the update and the continued effort!
Unfortunately I talked to my friend whom the quoted ticket was about. He says he hasn’t received any news from the ticket and that he still can’t log in as his e-mail still isn’t recognized by the system.
In other words, on his end there has been no change, despite seeing you posted the ticket as resolved.
Is there something he/we missed? We are quite anxious to get him back in the game after all
Thanks in advance!
I’m writing on behalf of a friend, as his account was hacked. He therefore cannot login and write in this thread.
His account has hacked last Friday (the 8th of September). He received the mail that his email had been changed and has been unable to log in since.
His ticket number is 120908-002648, and was sent to you the 8th of September. If could give him an update it would be great.
Thanks in advance.
Hi Again,
The above post was posted here 4 days ago (September 13th), making the issue 9 days old in it’s entirety. It seems alot of posts on here have been solved in the meanwhile, some with the same issue, but that was posted here after this ticket.
Could you please get to his ticket? It’s been 9 days now
Thanks in advance.
I’m writing on behalf of a friend, as his account was hacked. He therefore cannot login and write in this thread.
His account has hacked last Friday (the 8th of September). He received the mail that his email had been changed and has been unable to log in since.
His ticket number is 120908-002648, and was sent to you the 8th of September. If could give him an update it would be great.
Thanks in advance.