Guild Wars 2

I’m on the isle of Janthir and every level 80 area is swarmed with bots. I dont mean just 2 or 3 bots running around. It’s a small army of them and it isnt just one group it is several. It is well beyond out of hand. I’ve read the mods tough talk about how they plan on dealing with it harshley. . . . yah right. Want to fix it want to make it so they all go away? Find the mother accounts they mail / send all thier ill gotten loot to and permaban those as well. Till this comapny starts taking hard line stands like that than its all talk. As it stand right now i would say 75 to 80% of the players in the level 80 areas on my servers are all BoTs. Seriously you can find where they are sending the items / gold to and nuke every last one of those accounts i would go so far as to ban the IP address its from as well. Anything less means your just pantering to the actual players.

nope never mind just got it again this is so stupid.

Hope this helps but i just updated all my windows so if your having constant disconnects and havn’t updated windows for a while try that. Seems to be working now for me.

Why is it that it feeling like i have to have a background in software development just to play a game! I’ve done every last thing they have said to do with the 7 code errors and trust me that was no easy task for me. I buy a good pc from vendors to play games from vendors why do i buy them . . . because i have no clue how to build them! There is no support anywhere that is actually helpfull for this game / company. Kind of sad when the best of the answers have all come from fellow gamers. I would love a straight answer from someone that actually knows what the issue is with the 7 codes and the constant disconnects. I thought other games that came out recently were bad; names withholding, not like i need to name them. However at least i could play their game to call it a bad game.

So i’ve read a few other posts and i see others are having this issue. Ive done the -repair and the port80 thing and the problem still persists. I’m guessing its on the game server side. I’ve called my ISP reset everything had them test the connestion from here to them its fine. Only happening on this game everything else works fine and i even updated my drivers. I just want a clear defined answer as to the cause and the solution to the issue. It’s not very much fun when your DCed every 5 or 10 mins.

Thanks

Has anyone at all been contacted yet via phone in response to whatever issue your having? I don’t want an email response. Have someone pick up a phone and dial it. This feels as though they have close to no regard for their consumers. If a moderator can see my ticket from last night I wasn’t kidding about 3pm. I just left the clerks office.

Your up the creek and the paddles well they weren’t even made. Welcome to the club hands down worst customer services in all of gaming right here.

Yes it’s offered as an added measure when micro transactions are not in place. When a company makes the decision to offer virtual transactions for currency than it is no longer an added security measure but standard practice. I will use your WOW reference. As soon as micro transactions were offered from them they also had an active authentication system available. Blizzard is even more paranoid with the new RMAH on D3 probably because their legal team knows the ramification otherwise. When you deal with other persons moneys extra precaution isn’t an extra feature it becomes mandatory.

The code not being present is a gross over sight on the companies part. The fact that people have used micro transactions and purchased items albeit virtual this should have been in place from day one. They have a legal obligation to returning your lost funds to you. I’ve read responses to the affect of " oh this wasn’t our fault it wasn’t our security leak." That wont hold to many other companies have suffered similar ordeals. You can say we had no way of knowing this could have happened. Best case scenario for them right now to avoid legal action is the immediate return of all lost monetary funds IE gems and gold that was purchased from them. They need to immediately add authentication security because this is where the negligence stems from. Worst case scenario. They take no action and offer account rollbacks at a later date. Thats bad PR shutting your eyes with the hope the problem goes away will look even worse if /when legal actions have been taken. In short yes you’ll get everything you lost back however there is no point in continuing to play this game until the rollback has been offered. Again bad PR decision I would strongly warn people away from making any purchases from their in game store at this time the proper security measures are not in place.

Thank you for your fast response. If it is not a break down in your companies security measures although that is arguable. Where is the problem stemming from? Personally i do not use email do not open them and i do not go to web sites or follow links. So how is it feasible to hack that account? Also with the issue that is so obviously present is there any future plan to offer an authentication system?

If any of the moderators are privy to this information i would like to know the answer. Will your company be reimbursing items and gold that has been lost due to the lack of proper security on your compaines part?