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Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Nshadow.9105

Nshadow.9105

I would assume it’s possible to make a mistake when an account is terminated and believe this is what happened to me.

I am a teacher and often wait for events while I grade papers. When the events start, I can see them in my windowed screen so I switch over and take part in these events (working on Karma!). This means I have probably have lots of “unattended game play” on days that I’m grading tests. I read that accounts are tagged and that if an account gets tagged too frequently or accumulates enough tags, it warrants a temporary ban and then if it continues, a permanent ban is issued. In my case I never received a temporary ban but instead was directly given a permanent ban. I trust that Arena.net will be able to look at “the logs” and determine that I play a variety of content every day (~3500 achievement points), chat with Guildies every day, and that I am not a bot. My main reason for this post is to ask about how a fan, like me, who happens to enjoy that I can get work done AND enjoy GW2 at the same time, might be able to prevent being mistaken as a bot.

I’m using my wife’s account to post this because my account was permanently banned and could not post with it. I have appealed (reference number #121124-000194) but was looking for some clarification here.