Guild Wars 2

Gaile Gray.6028:

Updated: Friday through Monday, 14 – 17 December

121121-001515 I followed up on this today.

Hi Gaile,

When you say followed up, does that mean it’s being looked into?
My account is still suspended and I still haven’t received a reply

Saumya

EDIT: Hm… It’s been another day and no response or action.

121121-001515 – Re-review? I think you missed it even though it says you followed up. i.e. no action or response.

The “issue” only exists as long as no info is entered. The moment you enter all the paypal details (Country, State, Zip etc.) it reverts back to 44.99

I’d submitted a ticket a month back
121121-001515
My account was suspended because of a fraud key.

I’ve added a new key, bought yesterday on the special 15$ off discount, and submitted a request for the account to be un-suspended. The ticket was merged with the above ticket, but my account still says it’s suspended.

I haven’t got any official word from ArenaNet for the entire month, but since my friend who had the same issue did get a reply after chasing it up on reddit, I assumed I’d have to do the same (he bought the fraud keys originally, and the new key now).

Could something be done please?