Showing Posts For Nynaeve.5890:

48 hours delay getting codes

in Account & Technical Support

Posted by: Nynaeve.5890

Nynaeve.5890

As I need to purchase two copies, I went to the web site. The charge is showing as pending on my charge card, but all I got was an email that I’d hear more within 48 hours. Is this happening to anyone else?

Guild Wars Account Authorization

in Account & Technical Support

Posted by: Nynaeve.5890

Nynaeve.5890

An update on this. Apparently the email authorization is triggered by just logging into Guild Wars I. I logged into it a bit ago successfully and within 2 minutes got an email requesting permission from Guild Wars 2. Anyone else having this issue?

Guild Wars Account Authorization

in Account & Technical Support

Posted by: Nynaeve.5890

Nynaeve.5890

I have a question regarding the email authorization system. I keep receiving numerous log in authorization requests in my email. The log ins appear to be coming from my IP address but I was not attempting to log into GW2 at that time.

However, I have been logging in and playing Guild Wars 1 so could that be causing this? I’m planning on submitting a support ticket but figured that someone on here might have an idea as well.