(edited by Moderator)
For a while now I’ve been getting emails that say my account has been stolen/hacked. The emails come from this email address, noreply@guildwars.com. It says
Greetings!
It will be ongoing for further investigation by ArenaNet’s employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
[LINK REDACTED]
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
[i]Need help or have questions about your account? Visit our support site:
[LINK REDACTED]
The Guild Wars 2 Team
When I click the link that would check the legitimacy of my account my anti virus blocks the site for reported web forgery.
This is what the anti virus says
This web page at [LINK REDACTED] has been reported as a web forgery and has been blocked based on your security preferences.
I noticed that, that link is kinda sketchy and different to the one that was in the email.
Recently I got an email from noreply@guildwars2.com that says
Greetings!
It will be ongoing for further investigation by ArenaNet’s employees.
If you wish to not get your account suspended you should immediately verify your account ownership. You must complete the steps below to secure the account and your computer.
STEP 1: ACCOUNT INVESTIGATION
We now provide a secure website for you to verify that you have taken the appropriate steps to secure the account, your computer, and your email address. Please go to this site and follow the instructions:
[LINK REDACTED]
STEP 2: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 48 hours of submitting this form, please resend it from the address listed above.
If you ignore this mail your account can and will be closed permanently.
—The ArenaNet Team
When I click the link in this email the page doesn’t load and nothing happens, so I am posting here to maybe get some help to see if these are real emails and what I should do
(edited by Moderator)
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.