Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Oldorf.4203
in Account & Technical Support
Posted by: Oldorf.4203
With as many people being falsely banned as there are, it is quite shocking that there has been no official word from ArenaNet in a bigger announcement type format. This is getting absolutely silly. I have been banned for nearly 2 days now and I have seen probably over 100 people post on this forum about being falsely accused. Now obviously there is some people who are really bots and I don’t blame ArenaNet for taking their time to reinstate accounts that were banned prematurely, but this is getting out of hand. It is unacceptable for any MMO developer to ban people from a service like this without any form of compensation. People should at least get some free gems out of this or something. I am being patient as I possibly can.
It is very scary and stressful to think that I could be banned forever from a game I enjoy for something I did not do. I know, being innocent, I should not worry about it..but it is hard not to. I know there are a lot of other people in the same boat as me, who know they are innocent but are scared they won’t get unbanned. Sure, ArenaNet tells us that if we are innocent our account will be restored…but in that case; why were we banned in the first place? If they can prove our innocence, shouldn’t they have been able to do that in the first place?
I, personally, find their casual use of the ‘ban-hammer’ disgusting. People have time and hard earned money invested in their accounts, and for Anet to just ban them with no reason, no warning, no investigation and no explanation, is beyond unacceptable.
I understand the need to deal with bots, but this is definitely not the way to do it. It’s creating a much more serious issue than bots have ever been.
Even if we do get our accounts back, we’re still being unjustifiably suspended from the game in the meantime.
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