Here is the Fix
At the Character Creation Screen, you have to choose World Selection and pick a random server to Guest to for 24 hours. I assume it refreshes your account and will now allow you to create a new character. I was having this problem earlier today with my computer and my fiancee’s. Worked for both of us.
sigh Wish this wasn’t my first character and it didn’t bring me to the black screen by default now that I’ve selected a server.