Guild Wars 2

Apparently NCSoft is firm on this issue. If you spend gems on anything, and experience any sort of bug when you do- you dont get the item, you get a different item, the wrong quantity etc. then your only recourse is to have your account banned to get a refund on the purchase.

Great way to treat your customers. So glad I paid $70 for this game to be treated this way

Still happening. I dont know how they can let a major bug like this into the retail game

If this is how future holiday events are going to be handled, Im going to quit playing Guild Wars 2. Im extremely let down by how this was handled.

The Black Lion Store just shows a picture telling people that they will get special Halloween items if they open chests. I really wanted to get the Halloween skins everyone was talking about in chat, so I used all the gems I had and even bought some which Im not happy about, to buy about 30 Black Lion Keys. In total with the ones I got from opening chests, I opened 40 Black Lion chests. I got ZERO Halloween items in return and only boosts and mystery tonics.

When they announced the Mad King chest crafting recipe I thought well at least they realized their mistake so at least now I can get something. I crafted all my tonics and boosts- everything I got from the Black Lion chests as well as all my boosts I was saving from quests and achievements to get about 17 Mad King chests in all.

What did I get in return? Candy corn and a couple chattering skulls.

All my gems and the money spent and its all gone with nothing to show for it.

Way to go Anet- encouraging gambling and making the holiday events about spending as much money as possible in the hopes of getting impossible items.

Also been having this problem for two months. Its pretty upsetting Anet still hasnt fixed a big issue like this

I have a pci asus xonar card too so its not exclusive to usb or onboard audio.