Guild Wars 2

So I was asked to change my password by the client so I figured fine I’ll change it now. Went to the website and realized my password was so secure I did not remember it, so decided to try and reset it. (remembered it in the mean time since I am logged in) The reset page asks me for my serial code which it says I should have received by email if I bought it online. However, I do not have such an email. (Searched for it). I suspect this is due to my account being an @ncsoft account at the time of purchase.

So my question is – how can I recover my serial code in case I need it some other time to reset my password.

Just wanted to add my opinion to this as an Asura. Again, SPOILERS ahead.

So as part of your Asura questline you get to save a professor Gort(?) who has discovered dragons consume magic. You save him from the Arcane Eye (why were they keeping him? who knows). You help him create and test an awesome dragon minion anti-gun. And then you get to Orr, and he behaves like he has no idea who you are as he gets presented to you. However, after the end of the storyline when you got to Fort Trinity he has a dialog option where you tell him something of the form “Who knew when I rescued you so long ago, bla bla”.

And that issues is prevalent throughout all of the Orr storyline, I keep meeting people I met before and there is nothing in the conversation to imply that.

And to make it absolutely crappy, at one point you go search for something in Orr (grenth temple choice to find the source of orr) and your crewe appears with the VOED (something important in the 1 -10 storyline for Asura) and there is no recognition of you, theirkittencrewe member for so long. And they explain what the VOED is.