My brother is also falsely accused some time today 11/16 (GMT +7). He was totally fine yesterday and today, he didn’t log in at all for the whole day until he got off work in the evening only to find his account banned with the following message:
“Your Guild Wars 2 account has been terminated for modifying or tampering with the game, which is a breach of the User Agreement and Rulesof Conduct. This action is permanent.”
Can you give this a look please? His ticket number is: 121116-001952
He was just telling me that while he was in WvW the other day, he saw a group of players just teleported into our keep and butchered everyone (including him) without even breaking the walls or gates down and then disappeared right after. It’s just so ironic how a mob of hackers using the hacks openly are still roaming around while legit people are getting falsely accused left and right.
Hope these issues can be looked into and get resolved soon.